The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Product: What Facebook, Monzo and Deliveroo Do and Do Not Do To Build Great Products | How to Structure Product Teams For Success | Is Simple Always Better in Product and The Art vs Science of Product Design with Mike Hudack
13 Sep 2024
Full Episode
I think that the real art of product, the true thing, is understanding what people want to achieve and helping them achieve that with the minimal amount of work. I think every product team should be probably between six to eight people. Most of those people should be engineers, if possible. One of those people should be a data scientist. One should be a designer. And then I think a PM is optional.
This is 20 Product with me, Harry Stebbings. Now, 20 Product is the monthly show where we sit down with the best product leaders in the world to unpack how they approach building category-defining products. Our guest today, Mike Hudak, is a total OG in the product world.
In the past, he was at Facebook, where he led ads product and sharing product, and then he went on to become CPO and CTO at Deliveroo. before joining Monzo as their CPO. Today, he's the co-founder of Sling, simplifying the way the world connects financially, and they have backing from some of the best, including USV and Ribbit. But before we dive in, ever wondered what your customers actually do?
The team over at Thay Do have been living it for decades, and they have recently built a product that is frankly enabling the world's biggest businesses to literally know what they do. Harnessing journey mining with AI, you can turn unstructured data into structured customer journeys in minutes, saving weeks of work and months of analysis.
TheyDo journey management platform is already helping over 100 leading businesses, including Ford, Johnson & Johnson, Royal London and Home Depot, to know what they do. Don't waste another step. Check out theydo.com. But before we continue, let me tell you about One Schema. One Schema is the embeddable CSV importer that will save your team months of development time.
While building a basic CSV importer may seem simple, product teams typically spend over three to six months building and rebuilding their CSV import experiences. Why? Customer files are full of unexpected formats for dates, numbers, and addresses, and your first pass at building an importer never has all the edge cases handled.
Failed imports lead to unhappy customers and endless emails and tickets for your support and engineering teams. Enter OneSchema with the largest library of pre-built validations and intelligent transforms. OneSchema helps you launch a guided CSV import experience in just 30 minutes.
Get your customers to the value of your product in minutes and say goodbye to frustrating messages like import error online 53 with over 4x faster performance compared with alternatives. It's clear why OneSchema is the choice for top startups like Ramp, Scale.ai and Pave to streamline their CSV import process. Importing clean customer data into your product is easier than ever.
Learn more by visiting oneschema.com slash 20. And finally, we need to talk about Pendo. A really simple way to describe Pendo's value is to simply say, get your users to do what you want them to do. What is Pendo? The only all-in-one product experience platform for any type of application. What are the features that make Pendo so awesome? Pendo's differentiation is in its platform.
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