Mike Raker

As AI continues to mature and provide more capabilities, it broadens the spectrum of where they go. So I think that's kind of here and now. It's not really five years out. We're in the front end of that basket. I also think about how AI comes into our CX solutions, not just out.

As AI continues to mature and provide more capabilities, it broadens the spectrum of where they go. So I think that's kind of here and now. It's not really five years out. We're in the front end of that basket. I also think about how AI comes into our CX solutions, not just out.

I think a lot of contact centers, we think about how do we make the consumer and customer experience more efficient, more effective, and gain insights out of it that's kind of in the bounds of the CX. But, you know, it's not far off when A.I. is going to start coming into our systems. Right. How do you as an individual start to have A.I.

I think a lot of contact centers, we think about how do we make the consumer and customer experience more efficient, more effective, and gain insights out of it that's kind of in the bounds of the CX. But, you know, it's not far off when A.I. is going to start coming into our systems. Right. How do you as an individual start to have A.I.

I think a lot of contact centers, we think about how do we make the consumer and customer experience more efficient, more effective, and gain insights out of it that's kind of in the bounds of the CX. But, you know, it's not far off when A.I. is going to start coming into our systems. Right. How do you as an individual start to have A.I.

agents act on your behalf to go register for that doctor's appointment or subscribe to this or you've got. And so now we're not we're dealing with an avatar or a representation of a human being coming into our systems, not just going outbound to our systems. Right. And then you start to have multi-agent systems and all those sorts of things just start to compound on each other.

agents act on your behalf to go register for that doctor's appointment or subscribe to this or you've got. And so now we're not we're dealing with an avatar or a representation of a human being coming into our systems, not just going outbound to our systems. Right. And then you start to have multi-agent systems and all those sorts of things just start to compound on each other.

agents act on your behalf to go register for that doctor's appointment or subscribe to this or you've got. And so now we're not we're dealing with an avatar or a representation of a human being coming into our systems, not just going outbound to our systems. Right. And then you start to have multi-agent systems and all those sorts of things just start to compound on each other.

And the cross-pollination, I think, will create a really interesting ecosystem. On top of that, I think key to the technology is all of the enabling or adjacent things that affect technology. The policy end of it's probably the most dynamic to me that technology moves faster than policy can, right? And that's not a knock on our lawmakers or anything or any way, shape or form.

And the cross-pollination, I think, will create a really interesting ecosystem. On top of that, I think key to the technology is all of the enabling or adjacent things that affect technology. The policy end of it's probably the most dynamic to me that technology moves faster than policy can, right? And that's not a knock on our lawmakers or anything or any way, shape or form.

And the cross-pollination, I think, will create a really interesting ecosystem. On top of that, I think key to the technology is all of the enabling or adjacent things that affect technology. The policy end of it's probably the most dynamic to me that technology moves faster than policy can, right? And that's not a knock on our lawmakers or anything or any way, shape or form.

That's just reality of it, right? So how do we... How do we write policy on things that we don't not exist yet or really know how we're going to apply to them or where that boundary might even might even look? And I think that, you know, that combination of speed and ecosystem and policy and quantum computing and all those things creates a really rich ecosystem and tapestry of.

That's just reality of it, right? So how do we... How do we write policy on things that we don't not exist yet or really know how we're going to apply to them or where that boundary might even might even look? And I think that, you know, that combination of speed and ecosystem and policy and quantum computing and all those things creates a really rich ecosystem and tapestry of.

That's just reality of it, right? So how do we... How do we write policy on things that we don't not exist yet or really know how we're going to apply to them or where that boundary might even might even look? And I think that, you know, that combination of speed and ecosystem and policy and quantum computing and all those things creates a really rich ecosystem and tapestry of.

how I think about not only the technology, but the application and synthesis of it in systems for how do we think this is a system. That's where my brain goes continuously for the next five years.

how I think about not only the technology, but the application and synthesis of it in systems for how do we think this is a system. That's where my brain goes continuously for the next five years.

how I think about not only the technology, but the application and synthesis of it in systems for how do we think this is a system. That's where my brain goes continuously for the next five years.

Are you concerned with our policymaking around AI and our speed of policymaking around AI?

Are you concerned with our policymaking around AI and our speed of policymaking around AI?

Are you concerned with our policymaking around AI and our speed of policymaking around AI?