Morgan Lavoie

I'd love for you to sort of paint a picture for the listeners about what the service actually looks like. So I'm in a room where I can see my laundry hamper right now. I have a puppy. We went to the dog park today. We both came back muddy and disgusting. If I want to use rinse, can you tell me about the journey that my now muddy pair of jeans will go on?

That's something that really does... sort of serve as a heartbeat through rinse, the consideration of the people along that are involved in the processes, like the fact that your valets are W2 employees and the fact that you actually are supporting local mom and shop businesses, because especially like you think about the time and the influences, you mentioned Uber and Lyft.

That's something that really does... sort of serve as a heartbeat through rinse, the consideration of the people along that are involved in the processes, like the fact that your valets are W2 employees and the fact that you actually are supporting local mom and shop businesses, because especially like you think about the time and the influences, you mentioned Uber and Lyft.

That's something that really does... sort of serve as a heartbeat through rinse, the consideration of the people along that are involved in the processes, like the fact that your valets are W2 employees and the fact that you actually are supporting local mom and shop businesses, because especially like you think about the time and the influences, you mentioned Uber and Lyft.

Around the same time, people are getting really interested in marketplaces like Airbnb. And so I could see a world in which Rinse is a marketplace that helps people find those mom and pop shops. Or you could have decided we're going to have Rinse facilities and we'll own the space and the machines and things like that.

Around the same time, people are getting really interested in marketplaces like Airbnb. And so I could see a world in which Rinse is a marketplace that helps people find those mom and pop shops. Or you could have decided we're going to have Rinse facilities and we'll own the space and the machines and things like that.

Around the same time, people are getting really interested in marketplaces like Airbnb. And so I could see a world in which Rinse is a marketplace that helps people find those mom and pop shops. Or you could have decided we're going to have Rinse facilities and we'll own the space and the machines and things like that.

But I love that you've kept this through line of just really considering the industry at large and the people involved to pull it off. It really shows.

But I love that you've kept this through line of just really considering the industry at large and the people involved to pull it off. It really shows.

But I love that you've kept this through line of just really considering the industry at large and the people involved to pull it off. It really shows.

Yeah, that's great. Make mom proud. That's going to be our KPR, our key performance indicator for next year. I love that.

Yeah, that's great. Make mom proud. That's going to be our KPR, our key performance indicator for next year. I love that.

Yeah, that's great. Make mom proud. That's going to be our KPR, our key performance indicator for next year. I love that.

Speaking of KPIs for next year, we're approaching the end of 2024. This is a time where people, businesses are making their goals for next year. Can you talk a little bit about how you set goals as a company and use what your goals are for 2025 as an example of that decision-making process?

Speaking of KPIs for next year, we're approaching the end of 2024. This is a time where people, businesses are making their goals for next year. Can you talk a little bit about how you set goals as a company and use what your goals are for 2025 as an example of that decision-making process?

Speaking of KPIs for next year, we're approaching the end of 2024. This is a time where people, businesses are making their goals for next year. Can you talk a little bit about how you set goals as a company and use what your goals are for 2025 as an example of that decision-making process?

I love how you take this sort of, there's a lot to do, but we don't have to do a lot and give people a framework that they can always sort of do a gut check of like, does this support the overarching goal? And we had the co-founder of Club Penguin come on the show a while ago.

I love how you take this sort of, there's a lot to do, but we don't have to do a lot and give people a framework that they can always sort of do a gut check of like, does this support the overarching goal? And we had the co-founder of Club Penguin come on the show a while ago.

I love how you take this sort of, there's a lot to do, but we don't have to do a lot and give people a framework that they can always sort of do a gut check of like, does this support the overarching goal? And we had the co-founder of Club Penguin come on the show a while ago.

And he said that they had a similar framework where, you know, the company was big and they were selling to Disney and they were getting invited to all of these conferences. And they were like, wouldn't eight-year-olds care about this? And that was sort of their their pillar. And so if an eight year old wouldn't care about it, they just sort of didn't do it.