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Muhammad Yunus

๐Ÿ‘ค Speaker
136 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1289 Virtual Event Management Business Passes $2m in ARR Selling $30k ACV's

So I think just to give you a rough number, we would say like on average, one customer would cost us at this point, I think, I don't know, close to $4,000 to $5,000 in terms of... Fully weighted.

SaaS Interviews with CEOs, Startups, Founders
1289 Virtual Event Management Business Passes $2m in ARR Selling $30k ACV's

So see, just because we have these two models, right?

SaaS Interviews with CEOs, Startups, Founders
1289 Virtual Event Management Business Passes $2m in ARR Selling $30k ACV's

There's one

SaaS Interviews with CEOs, Startups, Founders
1289 Virtual Event Management Business Passes $2m in ARR Selling $30k ACV's

who's only signing for one event.

SaaS Interviews with CEOs, Startups, Founders
1289 Virtual Event Management Business Passes $2m in ARR Selling $30k ACV's

It's hard to kind of calculate churn for that.

SaaS Interviews with CEOs, Startups, Founders
1289 Virtual Event Management Business Passes $2m in ARR Selling $30k ACV's

And then you have these annual contracts with us.

SaaS Interviews with CEOs, Startups, Founders
1289 Virtual Event Management Business Passes $2m in ARR Selling $30k ACV's

So what we have seen is that for those who do just one event with us, at least 80% of them are doing repeat business with us.

SaaS Interviews with CEOs, Startups, Founders
1289 Virtual Event Management Business Passes $2m in ARR Selling $30k ACV's

So our yearly churn is 20%.

SaaS Interviews with CEOs, Startups, Founders
1289 Virtual Event Management Business Passes $2m in ARR Selling $30k ACV's

Those who are doing annual essence with us, our renewal rate is close to 95%.

SaaS Interviews with CEOs, Startups, Founders
1289 Virtual Event Management Business Passes $2m in ARR Selling $30k ACV's

So we hardly lose any customer on the annual essence as of now for the past three years.

SaaS Interviews with CEOs, Startups, Founders
1289 Virtual Event Management Business Passes $2m in ARR Selling $30k ACV's

And where's the whole team based?

SaaS Interviews with CEOs, Startups, Founders
1289 Virtual Event Management Business Passes $2m in ARR Selling $30k ACV's

So we have, like the team is spread across four different locations just because we get clients from all over the world.

SaaS Interviews with CEOs, Startups, Founders
1289 Virtual Event Management Business Passes $2m in ARR Selling $30k ACV's

So we have team in Dallas, we have team here in Toronto, we have in Dubai, and then we have in Pakistan.

SaaS Interviews with CEOs, Startups, Founders
1289 Virtual Event Management Business Passes $2m in ARR Selling $30k ACV's

So we have teams spread across four different countries.

SaaS Interviews with CEOs, Startups, Founders
1289 Virtual Event Management Business Passes $2m in ARR Selling $30k ACV's

So as of now, we don't need as such.

SaaS Interviews with CEOs, Startups, Founders
1289 Virtual Event Management Business Passes $2m in ARR Selling $30k ACV's

I think we are already a profitable business.

SaaS Interviews with CEOs, Startups, Founders
1289 Virtual Event Management Business Passes $2m in ARR Selling $30k ACV's

But yeah, I think as we scale this a bit forward, we might be looking for external funding.

SaaS Interviews with CEOs, Startups, Founders
1289 Virtual Event Management Business Passes $2m in ARR Selling $30k ACV's

I actually have no idea.

SaaS Interviews with CEOs, Startups, Founders
1289 Virtual Event Management Business Passes $2m in ARR Selling $30k ACV's

I think this is more with the shareholders.

SaaS Interviews with CEOs, Startups, Founders
1289 Virtual Event Management Business Passes $2m in ARR Selling $30k ACV's

But yeah, as of now, I think we are pretty happy where we are going.