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Natajia Miller

👤 Speaker
435 total appearances

Appearances Over Time

Podcast Appearances

Mick Unplugged
Redefining Island Hospitality: Natajia Miller’s Story of Resilience

So that was first priority.

Mick Unplugged
Redefining Island Hospitality: Natajia Miller’s Story of Resilience

Second priority was Natasha does not work alone.

Mick Unplugged
Redefining Island Hospitality: Natajia Miller’s Story of Resilience

Neither does her mom.

Mick Unplugged
Redefining Island Hospitality: Natajia Miller’s Story of Resilience

I have a housekeeper that has a family to feed on another island.

Mick Unplugged
Redefining Island Hospitality: Natajia Miller’s Story of Resilience

I have a maintenance person that has to send money to Haiti.

Mick Unplugged
Redefining Island Hospitality: Natajia Miller’s Story of Resilience

I have all of these people that are also depending on me.

Mick Unplugged
Redefining Island Hospitality: Natajia Miller’s Story of Resilience

So in that time, that was a crash course in leadership that I didn't even know that I needed.

Mick Unplugged
Redefining Island Hospitality: Natajia Miller’s Story of Resilience

So when the pandemic happened, of course, like I said, no money, no money coming in because the country is closed down.

Mick Unplugged
Redefining Island Hospitality: Natajia Miller’s Story of Resilience

But I still have these.

Mick Unplugged
Redefining Island Hospitality: Natajia Miller’s Story of Resilience

I think at the time it was probably like 10 people.

Mick Unplugged
Redefining Island Hospitality: Natajia Miller’s Story of Resilience

that are looking to me to guide them and to help them and to figure out what we're going to do from here.

Mick Unplugged
Redefining Island Hospitality: Natajia Miller’s Story of Resilience

So we started off paying them half salary.

Mick Unplugged
Redefining Island Hospitality: Natajia Miller’s Story of Resilience

When that ran out, we went to one week's worth of salary.

Mick Unplugged
Redefining Island Hospitality: Natajia Miller’s Story of Resilience

When that went out, we went to here's a bag of chicken, here's a bag of rice, here's some cereal, milk, eggs.

Mick Unplugged
Redefining Island Hospitality: Natajia Miller’s Story of Resilience

And we did that for as long as we could.

Mick Unplugged
Redefining Island Hospitality: Natajia Miller’s Story of Resilience

And

Mick Unplugged
Redefining Island Hospitality: Natajia Miller’s Story of Resilience

That has, having done that, because there are so many hotels that just closed, right?

Mick Unplugged
Redefining Island Hospitality: Natajia Miller’s Story of Resilience

And that was another thing.

Mick Unplugged
Redefining Island Hospitality: Natajia Miller’s Story of Resilience

In the Bahamas, I think there were two to three other boutique resorts that they just couldn't handle it anymore.

Mick Unplugged
Redefining Island Hospitality: Natajia Miller’s Story of Resilience

And I'm watching that and seeing that on the news and I'm there like,