Natalie Kitro-Eff
๐ค SpeakerAppearances Over Time
Podcast Appearances
But Karen, we know, right, that Amazon has been automating for a while now.
So what's different about this moment?
And how much does this advancement with the robots have to do with AI?
So you're saying basically what's different now is that Amazon has the capacity, actually, to replace people en masse because this technology has evolved so much, partly thanks to AI.
And it has the need to do so in a much more urgent way than it ever has before, also partly because of its investment in AI.
So essentially, it now makes more business sense for the company to invest in robots than in hiring more people.
That does seem like a moment to mark.
It also seems important just to understand how Amazon got here, how its workforce became so large that it finds itself in this position.
And how exactly at this point are robots fitting into this, what sounds like a very successful push toward more and more efficiency, faster and faster delivery times?
So at this point, early on, the effect of automation is to make this delivery process as fast as possible.
Again, to just increase the volume of sales, to help with what you call that flywheel.
And at the same time, you have Amazon adding and adding to its workforce to make that change possible.
Basically, this is the point where Amazon hits the wall, right?
Where very quickly they find themselves with a much bigger workforce that not only was very costly, but actually was starting to affect their bottom line.