Neal Freiman

speaker

14,692 appearances 180 recordings 1 series first heard Nov 2024 last heard 11 Jun

Neal Freiman’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 42 in all, peaking in Feb 2026 with 9.

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I mean, think about how annoying it is to order T-shirts for a small event you're putting on.

How many smalls?

How many mediums?

How many larges?

And then you're running a large retail operation, and all of a sudden, everybody's sizes are changing.

And what's really happening is sizes are going down.

The share of apparel exchanges where shoppers size down has risen each of the last three calendar years, hitting a high of 14.6%.

in 2025.

That's according to Navar, which manages returns for retailers.

And yeah, it can be super expensive.

The retail industry spent $890 billion in 2024 just on returns.

And Prashant Agarwal is the

CEO of Impact Analytics, which analyzes returns, just kind of shows how much returns are costly.

So say you're a $1 billion company.

You see about 20% of your items returned that are bought, a 5% to 10% percentage point increase in returns.

That can slash your gross margins by $20 million.

So he sees, he's forecasting a $5 trillion hit to margins should returns stay at

Yeah, this is weird.

I mean, the Bears are synonymous with Chicago.

They've been playing in Chicago since...

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