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Neil Breaux

๐Ÿ‘ค Speaker
241 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
ServiceMax Breaks $150m ARR, Kills 2021 SPAC, Growing 20-35% This Year Helping 400 Customers Schedule Technicians to do Physical Repairs

They'll manage their workforce.

SaaS Interviews with CEOs, Startups, Founders
ServiceMax Breaks $150m ARR, Kills 2021 SPAC, Growing 20-35% This Year Helping 400 Customers Schedule Technicians to do Physical Repairs

We'll give them the licenses to do that.

SaaS Interviews with CEOs, Startups, Founders
ServiceMax Breaks $150m ARR, Kills 2021 SPAC, Growing 20-35% This Year Helping 400 Customers Schedule Technicians to do Physical Repairs

Yeah, there's at least 7.8 million technicians, 8 million technicians around the world.

SaaS Interviews with CEOs, Startups, Founders
ServiceMax Breaks $150m ARR, Kills 2021 SPAC, Growing 20-35% This Year Helping 400 Customers Schedule Technicians to do Physical Repairs

To give context of why your question around that 400 customers, how much they could continue to grow, only 300,000 to 400,000 or thereabouts are technicians that are using service specs.

SaaS Interviews with CEOs, Startups, Founders
ServiceMax Breaks $150m ARR, Kills 2021 SPAC, Growing 20-35% This Year Helping 400 Customers Schedule Technicians to do Physical Repairs

The predominance of, so you're asked, like you might say, well, who's using the 8 million?

SaaS Interviews with CEOs, Startups, Founders
ServiceMax Breaks $150m ARR, Kills 2021 SPAC, Growing 20-35% This Year Helping 400 Customers Schedule Technicians to do Physical Repairs

It's actually not our competitors, right?

SaaS Interviews with CEOs, Startups, Founders
ServiceMax Breaks $150m ARR, Kills 2021 SPAC, Growing 20-35% This Year Helping 400 Customers Schedule Technicians to do Physical Repairs

We have smaller competitors.

SaaS Interviews with CEOs, Startups, Founders
ServiceMax Breaks $150m ARR, Kills 2021 SPAC, Growing 20-35% This Year Helping 400 Customers Schedule Technicians to do Physical Repairs

Most of it is still manual processes.

SaaS Interviews with CEOs, Startups, Founders
ServiceMax Breaks $150m ARR, Kills 2021 SPAC, Growing 20-35% This Year Helping 400 Customers Schedule Technicians to do Physical Repairs

You put these guys and gals out in the field and they're using their spreadsheets or their clipboards to figure out how to solve an issue.

SaaS Interviews with CEOs, Startups, Founders
ServiceMax Breaks $150m ARR, Kills 2021 SPAC, Growing 20-35% This Year Helping 400 Customers Schedule Technicians to do Physical Repairs

Absolutely.

SaaS Interviews with CEOs, Startups, Founders
ServiceMax Breaks $150m ARR, Kills 2021 SPAC, Growing 20-35% This Year Helping 400 Customers Schedule Technicians to do Physical Repairs

Yep.

SaaS Interviews with CEOs, Startups, Founders
ServiceMax Breaks $150m ARR, Kills 2021 SPAC, Growing 20-35% This Year Helping 400 Customers Schedule Technicians to do Physical Repairs

Oh, I see.

SaaS Interviews with CEOs, Startups, Founders
ServiceMax Breaks $150m ARR, Kills 2021 SPAC, Growing 20-35% This Year Helping 400 Customers Schedule Technicians to do Physical Repairs

I see.

SaaS Interviews with CEOs, Startups, Founders
ServiceMax Breaks $150m ARR, Kills 2021 SPAC, Growing 20-35% This Year Helping 400 Customers Schedule Technicians to do Physical Repairs

That's why the runway is so long here is those technicians aren't actually using a competitor tool.

SaaS Interviews with CEOs, Startups, Founders
ServiceMax Breaks $150m ARR, Kills 2021 SPAC, Growing 20-35% This Year Helping 400 Customers Schedule Technicians to do Physical Repairs

They're using pen and paper Excel.

SaaS Interviews with CEOs, Startups, Founders
ServiceMax Breaks $150m ARR, Kills 2021 SPAC, Growing 20-35% This Year Helping 400 Customers Schedule Technicians to do Physical Repairs

Yeah, we balance the, since we're a private company and we're growing at the pace that I'm talking about, we've been fortunate enough as we've been scaling into free cash flow positive, the pinpointing for a Wall Street analyst to get at the end of Q2, a rule of 40, a rule of 50, rule of 60.

SaaS Interviews with CEOs, Startups, Founders
ServiceMax Breaks $150m ARR, Kills 2021 SPAC, Growing 20-35% This Year Helping 400 Customers Schedule Technicians to do Physical Repairs

is not the theme that we push on, right?

SaaS Interviews with CEOs, Startups, Founders
ServiceMax Breaks $150m ARR, Kills 2021 SPAC, Growing 20-35% This Year Helping 400 Customers Schedule Technicians to do Physical Repairs

Ultimately, it's the progress of the business.

SaaS Interviews with CEOs, Startups, Founders
ServiceMax Breaks $150m ARR, Kills 2021 SPAC, Growing 20-35% This Year Helping 400 Customers Schedule Technicians to do Physical Repairs

We have very much in our line of sight, how do we get to 40, 50, 60?

SaaS Interviews with CEOs, Startups, Founders
ServiceMax Breaks $150m ARR, Kills 2021 SPAC, Growing 20-35% This Year Helping 400 Customers Schedule Technicians to do Physical Repairs

And if you look at those types of growth rates, it's just a small inflection of free cash flow margin that we got to create to get to it.