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Neil Patel

๐Ÿ‘ค Speaker
1896 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
EP 416: 4000 New SaaS Customers From Youtube On $100K Spend with Neil Patel of CrazyEgg

And 22, 23%, somewhere around there.

SaaS Interviews with CEOs, Startups, Founders
EP 416: 4000 New SaaS Customers From Youtube On $100K Spend with Neil Patel of CrazyEgg

And on the high end, it's around 30%.

SaaS Interviews with CEOs, Startups, Founders
EP 416: 4000 New SaaS Customers From Youtube On $100K Spend with Neil Patel of CrazyEgg

It really varies on the traffic source.

SaaS Interviews with CEOs, Startups, Founders
EP 416: 4000 New SaaS Customers From Youtube On $100K Spend with Neil Patel of CrazyEgg

So paid advertising doesn't convert as well as people Googling crazy egg, right?

SaaS Interviews with CEOs, Startups, Founders
EP 416: 4000 New SaaS Customers From Youtube On $100K Spend with Neil Patel of CrazyEgg

If they come from a premium traffic source, is what we label internally.

SaaS Interviews with CEOs, Startups, Founders
EP 416: 4000 New SaaS Customers From Youtube On $100K Spend with Neil Patel of CrazyEgg

If they don't come from a premium traffic source, you're looking at 22%.

SaaS Interviews with CEOs, Startups, Founders
EP 416: 4000 New SaaS Customers From Youtube On $100K Spend with Neil Patel of CrazyEgg

So it's somewhere in that range.

SaaS Interviews with CEOs, Startups, Founders
EP 416: 4000 New SaaS Customers From Youtube On $100K Spend with Neil Patel of CrazyEgg

That is correct, yes.

SaaS Interviews with CEOs, Startups, Founders
EP 416: 4000 New SaaS Customers From Youtube On $100K Spend with Neil Patel of CrazyEgg

We optimize the first user experience.

SaaS Interviews with CEOs, Startups, Founders
EP 416: 4000 New SaaS Customers From Youtube On $100K Spend with Neil Patel of CrazyEgg

So we look at what makes someone pay and what doesn't cost someone to pay.

SaaS Interviews with CEOs, Startups, Founders
EP 416: 4000 New SaaS Customers From Youtube On $100K Spend with Neil Patel of CrazyEgg

And we want to make sure someone gets value.

SaaS Interviews with CEOs, Startups, Founders
EP 416: 4000 New SaaS Customers From Youtube On $100K Spend with Neil Patel of CrazyEgg

If they're not getting value and they even email us six months or a year later being like, I never use this.

SaaS Interviews with CEOs, Startups, Founders
EP 416: 4000 New SaaS Customers From Youtube On $100K Spend with Neil Patel of CrazyEgg

We actually refund every single penny.

SaaS Interviews with CEOs, Startups, Founders
EP 416: 4000 New SaaS Customers From Youtube On $100K Spend with Neil Patel of CrazyEgg

We don't even make, we don't fight back or anything.

SaaS Interviews with CEOs, Startups, Founders
EP 416: 4000 New SaaS Customers From Youtube On $100K Spend with Neil Patel of CrazyEgg

We actually even have people emailing us who've been with us for,

SaaS Interviews with CEOs, Startups, Founders
EP 416: 4000 New SaaS Customers From Youtube On $100K Spend with Neil Patel of CrazyEgg

a year or two and be like, oh, I'm never going to use it.

SaaS Interviews with CEOs, Startups, Founders
EP 416: 4000 New SaaS Customers From Youtube On $100K Spend with Neil Patel of CrazyEgg

And we've seen that they use it a bit.

SaaS Interviews with CEOs, Startups, Founders
EP 416: 4000 New SaaS Customers From Youtube On $100K Spend with Neil Patel of CrazyEgg

We still just refund all their money.

SaaS Interviews with CEOs, Startups, Founders
EP 416: 4000 New SaaS Customers From Youtube On $100K Spend with Neil Patel of CrazyEgg

We don't make any like pushbacks or complaints.

SaaS Interviews with CEOs, Startups, Founders
EP 416: 4000 New SaaS Customers From Youtube On $100K Spend with Neil Patel of CrazyEgg

But our goal is if you're using it, we want to charge you.