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Nick Higbee

๐Ÿ‘ค Speaker
79 total appearances

Appearances Over Time

Podcast Appearances

Insights Unlocked
How TruStage's design team operationalized UX research

Yeah.

Insights Unlocked
How TruStage's design team operationalized UX research

That's such an amazing quote, Betsy.

Insights Unlocked
How TruStage's design team operationalized UX research

I mean, with five minutes to run through the research plan, that is impressive.

Insights Unlocked
How TruStage's design team operationalized UX research

I can see why it helps you gain quicker research advocates, get that immediate buy-in.

Insights Unlocked
How TruStage's design team operationalized UX research

That sort of trust is invaluable.

Insights Unlocked
How TruStage's design team operationalized UX research

It reminds me, Nick, you mentioned that this resulted in a huge increase in research stories as well, the cookbook.

Insights Unlocked
How TruStage's design team operationalized UX research

Is that right?

Insights Unlocked
How TruStage's design team operationalized UX research

I wonder if maybe you could expand on that and tell us about what kind of supported that growth as well.

Insights Unlocked
How TruStage's design team operationalized UX research

I'm really curious with all those different research stories in Azure DevOps, how has this changed the approach that your team takes when collaborating with stakeholders?

Insights Unlocked
How TruStage's design team operationalized UX research

I imagine, for instance, prioritizing quality insights, for instance, might change expectations on time investments for those insights due to different types of research.

Insights Unlocked
How TruStage's design team operationalized UX research

I'm wondering if any examples around that maybe stand out.

Insights Unlocked
How TruStage's design team operationalized UX research

No, absolutely answers that.

Insights Unlocked
How TruStage's design team operationalized UX research

I think you can't underplay also the amount of work that went into this system.

Insights Unlocked
How TruStage's design team operationalized UX research

To your point, there were new needs really identified along the way and built into this.

Insights Unlocked
How TruStage's design team operationalized UX research

I was wondering, Benny, maybe

Insights Unlocked
How TruStage's design team operationalized UX research

Maybe you could expand on the operations side a little bit about that.

Insights Unlocked
How TruStage's design team operationalized UX research

For instance, you know, requesting standard playbook materials from consulting and then adapting those to your cultures.

Insights Unlocked
How TruStage's design team operationalized UX research

We talked about that a little bit early on.

Insights Unlocked
How TruStage's design team operationalized UX research

But

Insights Unlocked
How TruStage's design team operationalized UX research

Would love if you could expand a little bit more on how you got that internal buy-in specifically with adapting standard materials, knowing what materials to get as well to fit those new needs and new use cases, all those new types of stories.