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Niko Papademetriou

๐Ÿ‘ค Speaker
328 total appearances

Appearances Over Time

Podcast Appearances

Code Story: Insights from Startup Tech Leaders
S12 Bonus: Niko Papademetriou, Qu

You have to think about the people that they are interacting with every day, the customer standing right there, the customer in the drive-thru lane.

Code Story: Insights from Startup Tech Leaders
S12 Bonus: Niko Papademetriou, Qu

If those are your North Star in what you're building against and investing in, you're on the right track, big time.

Code Story: Insights from Startup Tech Leaders
S12 Bonus: Niko Papademetriou, Qu

So we're not going to change any of that.

Code Story: Insights from Startup Tech Leaders
S12 Bonus: Niko Papademetriou, Qu

What I will say is that we have always had a deep belief that data and our data architecture and thus our ability for our customers to connect with their data and use their data in ways that better their business, whether it's driving top line or

Code Story: Insights from Startup Tech Leaders
S12 Bonus: Niko Papademetriou, Qu

mitigating exposure to supply chain challenges or driving down costs, all of the above and more, data is the linchpin for all of these things.

Code Story: Insights from Startup Tech Leaders
S12 Bonus: Niko Papademetriou, Qu

But you have to have access to it.

Code Story: Insights from Startup Tech Leaders
S12 Bonus: Niko Papademetriou, Qu

And you have to understand that.

Code Story: Insights from Startup Tech Leaders
S12 Bonus: Niko Papademetriou, Qu

And you have to have a platform that understands that and that is empowered by the fact that data is not this static thing that just happened here and sits over there forever.

Code Story: Insights from Startup Tech Leaders
S12 Bonus: Niko Papademetriou, Qu

And so focusing on ways that we can continue to enhance and enrich the way that our customers from the folks in the restaurant to the CFO or the CMO in the organization and everybody in between can look at, see, touch, feel that data, make decisions that are informed by that data and have that better other aspects of their business.

Code Story: Insights from Startup Tech Leaders
S12 Bonus: Niko Papademetriou, Qu

That's where we're going to continue to invest.

Code Story: Insights from Startup Tech Leaders
S12 Bonus: Niko Papademetriou, Qu

And so we do see things like being able to better bring together the snapshot of your guest, of your customer in ways across channels and potentially even in ways across businesses.

Code Story: Insights from Startup Tech Leaders
S12 Bonus: Niko Papademetriou, Qu

There are more and more companies today that own and operate multiple brands.

Code Story: Insights from Startup Tech Leaders
S12 Bonus: Niko Papademetriou, Qu

And who's to say or why should only one of those brands, one at a time, if you operate three or seven different brands, why should you only look through the lens of that one brand when it comes to engagement with your customers?

Code Story: Insights from Startup Tech Leaders
S12 Bonus: Niko Papademetriou, Qu

The short answer is you shouldn't.

Code Story: Insights from Startup Tech Leaders
S12 Bonus: Niko Papademetriou, Qu

You should be able to see that snapshot of the customer across.

Code Story: Insights from Startup Tech Leaders
S12 Bonus: Niko Papademetriou, Qu

your brands, across your portfolio.

Code Story: Insights from Startup Tech Leaders
S12 Bonus: Niko Papademetriou, Qu

So ways that we can continue to invest in bringing rich insights off of the data and then actionable intelligence around that data to our operators from the cashier inside the four walls of a restaurant all the way up to the C-suite.

Code Story: Insights from Startup Tech Leaders
S12 Bonus: Niko Papademetriou, Qu

perhaps a generic answer, but it is very true for me.