Nitesh Nandy
๐ค SpeakerAppearances Over Time
Podcast Appearances
But we have used Gmail as our canvas and built the product on top of that.
There are.
There are definitely a lot of advantages.
But from a downstream standpoint, we are limited with whatever Gmail allows us to do on the interface and on the products front.
And we have to be very, very creative in solving the same problems that might be much easier for front to solve.
But this also gives us a lot of advantage on what is already pre-built on top of Gmail.
We don't have to reinvent the wheel yet.
Our churn is pretty good.
We have close to around minus 2% net MRR churn at this point of time.
What we do is we try to keep and ensure that customer is engaged on the product very, very well.
Wherever we see the usage dropping off, which we keep tracking throughout the product, we get in touch with them and then try to see what is happening and try to retain them.
So we do this directly from the product as well as our team, which tries to keep track of the activity of our customer.
Yes.
No, we didn't.
Yeah, more or less.
We had a very small secondary, but because the number was so small, it's literally negligible.
So we wanted all the capital to go into the company.
Yeah, that is true.
See, we wanted to have some money to do some experiments that we wanted to show before we go for Series B. And we got those debt for very, very good terms.
And we decided on picking that up, using that to funnel our marketing, show some good progress before we go for Series B. So that worked out for us very, very well.