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Osman Rashid

๐Ÿ‘ค Speaker
142 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1595 Chegg Founder's New SaaS Company Breaks $7m ARR To Help CNBC Communicate

So from the overall revenue perspective, right?

SaaS Interviews with CEOs, Startups, Founders
1595 Chegg Founder's New SaaS Company Breaks $7m ARR To Help CNBC Communicate

I mean, we are at two, 300% of our overall, the growth of the company.

SaaS Interviews with CEOs, Startups, Founders
1595 Chegg Founder's New SaaS Company Breaks $7m ARR To Help CNBC Communicate

So we are not losing revenue from customers leaving.

SaaS Interviews with CEOs, Startups, Founders
1595 Chegg Founder's New SaaS Company Breaks $7m ARR To Help CNBC Communicate

So that's not our challenge, right?

SaaS Interviews with CEOs, Startups, Founders
1595 Chegg Founder's New SaaS Company Breaks $7m ARR To Help CNBC Communicate

Our challenge is as a small company, how can we go and- Wait, sorry, I'm sorry.

SaaS Interviews with CEOs, Startups, Founders
1595 Chegg Founder's New SaaS Company Breaks $7m ARR To Help CNBC Communicate

Yeah, look, I mean, the cohorts in which you come in from a customer, say a customer that started in 2017.

SaaS Interviews with CEOs, Startups, Founders
1595 Chegg Founder's New SaaS Company Breaks $7m ARR To Help CNBC Communicate

If we take a look at that as a cohort, we see almost 250% growth on average within a customer.

SaaS Interviews with CEOs, Startups, Founders
1595 Chegg Founder's New SaaS Company Breaks $7m ARR To Help CNBC Communicate

Yeah.

SaaS Interviews with CEOs, Startups, Founders
1595 Chegg Founder's New SaaS Company Breaks $7m ARR To Help CNBC Communicate

Without a doubt, absolutely.

SaaS Interviews with CEOs, Startups, Founders
1595 Chegg Founder's New SaaS Company Breaks $7m ARR To Help CNBC Communicate

No, so I said our overall growth is 500% over last year.

SaaS Interviews with CEOs, Startups, Founders
1595 Chegg Founder's New SaaS Company Breaks $7m ARR To Help CNBC Communicate

And that's our overall growth.

SaaS Interviews with CEOs, Startups, Founders
1595 Chegg Founder's New SaaS Company Breaks $7m ARR To Help CNBC Communicate

So when I'm saying 300%, I was talking about new customers coming in beyond the current customer growth.

SaaS Interviews with CEOs, Startups, Founders
1595 Chegg Founder's New SaaS Company Breaks $7m ARR To Help CNBC Communicate

Correct.

SaaS Interviews with CEOs, Startups, Founders
1595 Chegg Founder's New SaaS Company Breaks $7m ARR To Help CNBC Communicate

Yeah, look, so, you know, think of it like this.

SaaS Interviews with CEOs, Startups, Founders
1595 Chegg Founder's New SaaS Company Breaks $7m ARR To Help CNBC Communicate

An enterprise salesperson a year can cost you $175,000, right?

SaaS Interviews with CEOs, Startups, Founders
1595 Chegg Founder's New SaaS Company Breaks $7m ARR To Help CNBC Communicate

And in enterprise sales, you typically takes nine to 12 months to close one deal.

SaaS Interviews with CEOs, Startups, Founders
1595 Chegg Founder's New SaaS Company Breaks $7m ARR To Help CNBC Communicate

Right.

SaaS Interviews with CEOs, Startups, Founders
1595 Chegg Founder's New SaaS Company Breaks $7m ARR To Help CNBC Communicate

That's how long it can be.

SaaS Interviews with CEOs, Startups, Founders
1595 Chegg Founder's New SaaS Company Breaks $7m ARR To Help CNBC Communicate

So you're willing to, you know, pay twice as much as what the value would be in the first year.

SaaS Interviews with CEOs, Startups, Founders
1595 Chegg Founder's New SaaS Company Breaks $7m ARR To Help CNBC Communicate

Because if a customer is staying for five years, you're doing pretty well.