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Owen Tripp

👤 Person
186 total appearances

Appearances Over Time

Podcast Appearances

Ground Truths
Owen Tripp: Why Can't I Find and Get to the Right Doctor?

But two, and critically, that we would actually help the system overall with the cost burden of unnecessary, inappropriate, and low-quality care.

Ground Truths
Owen Tripp: Why Can't I Find and Get to the Right Doctor?

Because the coda to the example you gave of people calling you looking for a physician referral, and you and I both know this, my guess is you've probably had to clean...

Ground Truths
Owen Tripp: Why Can't I Find and Get to the Right Doctor?

uh, plenty of it up in your career is if you go to the wrong doctor, you don't get out of the problem that, that, you know, the system, the problem just persists.

Ground Truths
Owen Tripp: Why Can't I Find and Get to the Right Doctor?

And that, that patient is likely to bounce around like a, like a ping pong ball until they find, uh, what they actually need.

Ground Truths
Owen Tripp: Why Can't I Find and Get to the Right Doctor?

And that costs the payers of healthcare in this country, a lot of money.

Ground Truths
Owen Tripp: Why Can't I Find and Get to the Right Doctor?

So the company in 2011 tried to solve that problem.

Ground Truths
Owen Tripp: Why Can't I Find and Get to the Right Doctor?

Now- Yeah, a pretty common diagnosis.

Ground Truths
Owen Tripp: Why Can't I Find and Get to the Right Doctor?

Yeah, it's pretty cool.

Ground Truths
Owen Tripp: Why Can't I Find and Get to the Right Doctor?

These companies, so very large organizations like Walmart and JPMorgan Chase and the rest of sort of the big pioneers of American industry and business,

Ground Truths
Owen Tripp: Why Can't I Find and Get to the Right Doctor?

put us in as a benefit to help their employees have the same experience that I described to provide almost Eric Topol like guidance service to help people find access to high quality care.

Ground Truths
Owen Tripp: Why Can't I Find and Get to the Right Doctor?

which might be referring them into the community or to an academic medical center, but often is also us providing care delivery ourselves through on-demand primary care, urgent care, behavioral health.

Ground Truths
Owen Tripp: Why Can't I Find and Get to the Right Doctor?

And now just last year, we introduced a couple of our first specialty lines.

Ground Truths
Owen Tripp: Why Can't I Find and Get to the Right Doctor?

And the idea, Eric, is that these companies buy this because they know their employees will love it, and they do.

Ground Truths
Owen Tripp: Why Can't I Find and Get to the Right Doctor?

It is often one of, if not the most highly rated benefits available.

Ground Truths
Owen Tripp: Why Can't I Find and Get to the Right Doctor?

But also because in getting their employees better care faster, the employees come back to work.

Ground Truths
Owen Tripp: Why Can't I Find and Get to the Right Doctor?

They feel more connected to the company.

Ground Truths
Owen Tripp: Why Can't I Find and Get to the Right Doctor?

They're able to do better and safer and higher quality work.

Ground Truths
Owen Tripp: Why Can't I Find and Get to the Right Doctor?

And they get more mileage out of their health benefits.

Ground Truths
Owen Tripp: Why Can't I Find and Get to the Right Doctor?

And you have to remember that the costs of health benefits in this country are...

Ground Truths
Owen Tripp: Why Can't I Find and Get to the Right Doctor?

are inflating.