Patrick Finn

But it's also, at the end of the day, it gets down to a particular person who's trying to get better.

And so how do we take ideas and care pathways and population management principles down to really be in the context of an individual and serve them the way they need to be served?

And then finally, look, we have to get more efficient.

We've long talked about the administrative waste in the system, the unnecessary things that happen in the system.

We have to figure out how to make real progress on that because the affordability challenge remains.

I think there's all those things that we need to continue to push on.

I think as we sit here, we say, look, there's some markers that say we may be at a time of real change.

The availability of data we have, the kind of rise of advanced analytics.

I think it's an exciting time for us to address that.

I think what you have to believe is that the investments that we all made as an industry over the last 15 years in really digitizing a lot of what we do, whether that be clinical data or claims data, coupled with, I mean, just the amazing innovations we're seeing in AI and the ability to

bring large sets of information together, and in a way that we as humans can't do at speed and at scale, really bring all that information together so that we have more informed caregivers and more informed patients in terms of both their personal situation and what others like them have found to be successful in terms of their care pathway or their broader wellness and health plan.

Yeah, I mean, look, it is certainly a complicated industry.

It is complicated for patients to manage.

It's complicated for physicians to navigate.

But I think there's a few things that we can all be thinking about.

And some of that we've got to be inspired from other industries.

So how do we think about how we have a more informed and engaged both patient and physician?

And there's lots of players in the industry that can help enable that, whether it's

the payers and the claims data that they have, whether it's the health tech ecosystem and how they're thinking about data aggregation and presentment.

But how do we get that great information to a physician or other caregiver and to a patient in a way that they can communicate in a much more informed way?