Paul Peterson

whatever reason now coming back and uh 20 years i mentioned this this person 15 years crm is very sticky once you get using it it's you just don't swap it in and out it's not like a you know a drop i understand no we've seen this pat i've interviewed you know again we've interviewed a bunch of pipe drive all these folks have been on the show so i get it is it is sticky um especially an on-prem an on-prem version is much stickier than a non-on-prem version sas cancel and and

The on-prem bit, while it's a little bit of a, you know, it's a differentiator and we're, you know, that helps draw people.

We also went to a license or a hosting model where unlike a SaaS application.

So from our perspective, it leveraged the features.

Hey, if you like the feature set and you got equipment to run on it, that's the most affordable way.

But we also have certified MSPs who can run that.

And one of the advantages is now I can put Goldmine on that virtual desktop.

but I can put other applications like their quoting application.

Not this year.

It could, right?

But the on-premise market is a tough one to be at.

So we fight to be stable, provide our customer a stable version of the product that they can continue using, keep the brand name out there.

The brand name Goldmine keeps bringing people in, so that's called free advertising.

But to be candid, it's hard when it's a cloud world out there.

And so some of our customers love Goldmine and our hosting is probably, you know, 20% of our business.

And that pays us, you know, the ongoing recurring fee, or you can take your license that you own and your data, move it up into the cloud and just pay for the hosting services.

So we've given folks that option and we'll see how, as we come out of COVID and more people taking a look at some of their infrastructure there's a,

A lot of people looking to be a little bit more economical and goldmine offers a great affordable solution.

In search of, let's get real or let's not play by Mahan Khalsa.

It's a sales book that basically says salespeople have rights.