Peter H. Diamandis

customer service, right?

And now we have AI-native customer service.

Klarna has done this, etc.

It's all Grok-driven, right?

I set up a new website for, in fact, this organizational singularity, and I went on Cloudflare, and the AI told me exactly how to run the exception rules and domain forwarding.

I was like, this is incredible.

And so just the automation of what's going to be possible is going to be magical to people.

Anybody using AI at a refined level today sees how much fun it is compared to what it was like before.

But you know, everybody's having so much fun now.

It doesn't feel like work.

No, it's play.

Because we're getting so much done.

I mean, it took three years of hell to write the first book.

It took us two and a half years of hell to write the second book, mostly because we had to rewrite it.

Because we had to rewrite it because generative AI came out towards the end.

But this third book was three months, right?

And because there was so much, every contributor could use an AI, add more data to it, more help to it, add their methodology to it, and then boom, you're off to the races.

So the second domain where this has fully happened, by the way, is marketing and content generation, right?

We used to have, it was agency heavy, then it was AI assisted, and now it's AI native.

Right, and so we can see certain verticals hitting this spot in a particular way.