Phoebe Yang

What most people who try to disrupt healthcare from a technology perspective underestimate is the importance of the people and the culture.

And it's really the only industry in which the greatest predictor of success is directly tied to how well you see the human being as first.

But that relationship is one built on trust.

And so if you can't orient yourself around that model of trust, it's going to be very hard to be successful.

Thank you so much, Ed.

I love listening to your podcast.

And so it's exciting to be here.

Thanks for having me.

You know what?

The songs on my playlist, they vary from Rise Up to Gregorian Chants.

I love jazz.

I love classical.

And I love the really ancient music, too, that you don't hear so much anymore.

Amazing.

Oh, you'll have to send them to me because I know I would enjoy them.

Ancient music is very both meditative, but inspiring.

There's something just qualitatively different.

Yes, there are quite a few, but I would say the way that I orient my life or try to, and I fail every day, but I work at it every day, is there was a great commencement, it's my favorite commencement speech.

Barbara Bush gave it in 1990 at Wellesley College.

And she was not, the student body there did not want to receive her as their commencement speaker.