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Pini Yakuel

๐Ÿ‘ค Speaker
192 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1066 Optimove CEO: "Conditions Were Right To Stop Bootstrapping w/ $20m Raise"

So every additional that you spend on a new market, a new vertical, it takes you more time to acquire a brand equity and, and, and, you know, good clients that give you, that refer you to new clients and provide you proper word of mouth.

SaaS Interviews with CEOs, Startups, Founders
1066 Optimove CEO: "Conditions Were Right To Stop Bootstrapping w/ $20m Raise"

So that takes time, takes more money.

SaaS Interviews with CEOs, Startups, Founders
1066 Optimove CEO: "Conditions Were Right To Stop Bootstrapping w/ $20m Raise"

So what is your-

SaaS Interviews with CEOs, Startups, Founders
1066 Optimove CEO: "Conditions Were Right To Stop Bootstrapping w/ $20m Raise"

And our churn is pretty good, it's pretty solid.

SaaS Interviews with CEOs, Startups, Founders
1066 Optimove CEO: "Conditions Were Right To Stop Bootstrapping w/ $20m Raise"

Mostly, it's actually very, very good, but mostly when we lose business is because we have a very tight partnership with our customers that's

SaaS Interviews with CEOs, Startups, Founders
1066 Optimove CEO: "Conditions Were Right To Stop Bootstrapping w/ $20m Raise"

mainly established upon data.

SaaS Interviews with CEOs, Startups, Founders
1066 Optimove CEO: "Conditions Were Right To Stop Bootstrapping w/ $20m Raise"

So we get their data from their databases, their first party data.

SaaS Interviews with CEOs, Startups, Founders
1066 Optimove CEO: "Conditions Were Right To Stop Bootstrapping w/ $20m Raise"

And when it goes sour is when there's issues with their data and, you know, or there's kind of like quirks in operations and the way that they send us data and it breaks and stuff like that.

SaaS Interviews with CEOs, Startups, Founders
1066 Optimove CEO: "Conditions Were Right To Stop Bootstrapping w/ $20m Raise"

So this is when the relationship goes sour.

SaaS Interviews with CEOs, Startups, Founders
1066 Optimove CEO: "Conditions Were Right To Stop Bootstrapping w/ $20m Raise"

It's pretty rare, but other than that, other than that, it's mostly strong.

SaaS Interviews with CEOs, Startups, Founders
1066 Optimove CEO: "Conditions Were Right To Stop Bootstrapping w/ $20m Raise"

I do care a lot about, so on a monthly basis, we churn 0.8%.

SaaS Interviews with CEOs, Startups, Founders
1066 Optimove CEO: "Conditions Were Right To Stop Bootstrapping w/ $20m Raise"

Oh, you mean upsells?

SaaS Interviews with CEOs, Startups, Founders
1066 Optimove CEO: "Conditions Were Right To Stop Bootstrapping w/ $20m Raise"

No, so then we have negative churn.

SaaS Interviews with CEOs, Startups, Founders
1066 Optimove CEO: "Conditions Were Right To Stop Bootstrapping w/ $20m Raise"

So this is only taking into account the revenue that we lose on a monthly basis.

SaaS Interviews with CEOs, Startups, Founders
1066 Optimove CEO: "Conditions Were Right To Stop Bootstrapping w/ $20m Raise"

Exactly.

SaaS Interviews with CEOs, Startups, Founders
1066 Optimove CEO: "Conditions Were Right To Stop Bootstrapping w/ $20m Raise"

No, the net is that we have negative churn, which is great for us.

SaaS Interviews with CEOs, Startups, Founders
1066 Optimove CEO: "Conditions Were Right To Stop Bootstrapping w/ $20m Raise"

How negative are you on that annually?

SaaS Interviews with CEOs, Startups, Founders
1066 Optimove CEO: "Conditions Were Right To Stop Bootstrapping w/ $20m Raise"

We do about...

SaaS Interviews with CEOs, Startups, Founders
1066 Optimove CEO: "Conditions Were Right To Stop Bootstrapping w/ $20m Raise"

Yeah.

SaaS Interviews with CEOs, Startups, Founders
1066 Optimove CEO: "Conditions Were Right To Stop Bootstrapping w/ $20m Raise"

So I think, I think we do, if you go to the other side, it goes to 0.5%.