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Professor Alison Wood Brooks

👤 Speaker
758 total appearances

Appearances Over Time

Podcast Appearances

The Diary Of A CEO with Steven Bartlett
Harvard’s Behaviour Expert: The Psychology Of Why People Don't Like You!

And because it feels like I'm speaking to ChachiBT.

The Diary Of A CEO with Steven Bartlett
Harvard’s Behaviour Expert: The Psychology Of Why People Don't Like You!

They were really thankful and they completely changed and it completely, immediately, even though I now know they're still using, it's so crazy because I know they're still using it.

The Diary Of A CEO with Steven Bartlett
Harvard’s Behaviour Expert: The Psychology Of Why People Don't Like You!

They've built this bot basically for this particular part of feedback, which they're using.

The Diary Of A CEO with Steven Bartlett
Harvard’s Behaviour Expert: The Psychology Of Why People Don't Like You!

All they've done is change the prompt into their bot to make it sound a little bit more human.

The Diary Of A CEO with Steven Bartlett
Harvard’s Behaviour Expert: The Psychology Of Why People Don't Like You!

And I'm now reading it again because I can't tell the difference.

The Diary Of A CEO with Steven Bartlett
Harvard’s Behaviour Expert: The Psychology Of Why People Don't Like You!

I'll tell you the context.

The Diary Of A CEO with Steven Bartlett
Harvard’s Behaviour Expert: The Psychology Of Why People Don't Like You!

It's interview feedback.

The Diary Of A CEO with Steven Bartlett
Harvard’s Behaviour Expert: The Psychology Of Why People Don't Like You!

So they're interviewing someone and then the feedback they're sending me was written by AI.

The Diary Of A CEO with Steven Bartlett
Harvard’s Behaviour Expert: The Psychology Of Why People Don't Like You!

I trust their experience and their intuition and their ability just to feel someone.

The Diary Of A CEO with Steven Bartlett
Harvard’s Behaviour Expert: The Psychology Of Why People Don't Like You!

I don't know if I trust ChatGPT to interview my candidates.

The Diary Of A CEO with Steven Bartlett
Harvard’s Behaviour Expert: The Psychology Of Why People Don't Like You!

So I just wanted to feel like I was getting it from that person.

The Diary Of A CEO with Steven Bartlett
Harvard’s Behaviour Expert: The Psychology Of Why People Don't Like You!

And they preferred it?

The Diary Of A CEO with Steven Bartlett
Harvard’s Behaviour Expert: The Psychology Of Why People Don't Like You!

That's a risky experiment.

The Diary Of A CEO with Steven Bartlett
Harvard’s Behaviour Expert: The Psychology Of Why People Don't Like You!

So they don't want to ask dumb questions, right?

The Diary Of A CEO with Steven Bartlett
Harvard’s Behaviour Expert: The Psychology Of Why People Don't Like You!

I think as well that in a world of AI and robots, it's going to be very tempting to overlook the most human skills.

The Diary Of A CEO with Steven Bartlett
Harvard’s Behaviour Expert: The Psychology Of Why People Don't Like You!

And those that don't, those that fight against the ease of allowing a chatbot to speak for you will develop a superpower, one that's going to be even more scarce in the future, which is all the things you've said in this framework.

The Diary Of A CEO with Steven Bartlett
Harvard’s Behaviour Expert: The Psychology Of Why People Don't Like You!

Like really understanding how to be with a person IRL and have great conversations, I think is going to be such a superpower.

The Diary Of A CEO with Steven Bartlett
Harvard’s Behaviour Expert: The Psychology Of Why People Don't Like You!

The irreplaceably human stuff.

The Diary Of A CEO with Steven Bartlett
Harvard’s Behaviour Expert: The Psychology Of Why People Don't Like You!

I think you were talking about boomers earlier on.

The Diary Of A CEO with Steven Bartlett
Harvard’s Behaviour Expert: The Psychology Of Why People Don't Like You!

I think boomers are much better conversationalists than Gen Zers.