Professor Nicole Gillespie
๐ค SpeakerAppearances Over Time
Podcast Appearances
And that really plays into, I think, the Australian government has been very clear that we want AI to be equitable.
So I think a real focus around also copyright and IP, and that's something the government has been really trying to
negotiate quite hard I think with whether it's social media, media companies, even with sort of generative frontier kind of models as well.
Like how do we have a fair exchange if we're giving our data, how are we making sure that we're protecting people's IP and copyright through that process.
I think another opportunity for government as well, when you said what else could government be doing?
I mean, some of the, I think, most beneficial applications of AI, the kind of applications that can really make a difference to the public, is often in public sector service delivery.
There is a lot of patterns, if you like, in that service delivery, and AI is very good at that sort of pattern matching and efficiencies around that.
We just published a case study showing how New South Wales Revenue, for example, used AI in the context of debt collection to actually protect people, to actually identify vulnerable people and give them a different pathway where they wouldn't be, you know...
having their bank accounts garnished if they didn't pay overdue fines.
So that's an example of how AI can actually be used to protect people, to give them extra care, to free up, if you like, service providers' time so that they can work with cases that perhaps require more care and handling and a bit more complexity.
So that was actually an award-winning program and it was highly trusted.
And so through that, we've really been able to, I think, show that public sector can be an exemplar of trustworthy and responsible use of AI.
So I think that's another opportunity for government is how do they invest in making sure that their own use of AI is exemplary.
And I think that then feeds into not only role modelling for business and commercial organisations, but
but also it helps the government to then, I think, regulate credibly other organisations as well.
We're collecting data later this year.
It'll be coming out next year.