PV Cannon

You asked for a typical customer.

So we do have customers who spend 30,000 a month or 30,000 a year, right?

And the 250,000 we're talking about is per year.

All of them are true.

But I think the world deserves to know how the customer service world can be fixed.

And, you know, there's a lot of, you know, wrong information floating around.

And I thought, let me just correct it by writing a book.

What we do is essentially use artificial intelligence to automate customer service interactions, right?

So, you know, the conversations you have with brands, you know, today's on-demand customer wants, you know, resolution right away.

They don't want to wait.

They don't have patience.

And artificial intelligence helps in kind of taking, doing the heavy lifting.

A sweet spot customer is a brand that has millions of consumers where it's really challenging to handle all the inquiries that come in through email, chat, messaging, phone calls, and so on and so forth.

So anyone who's got over a million customers and they have to, in a demanding industry, which is service-oriented, we are a perfect fit.

It may on an average 250,000.

Yes.

We launched the company in 2000.

2000?

Yeah, and it's evolved over a period of time.

So when we started the company, it actually, we teamed up, you know, my background is my first company in the 90s developed chat as a customer service vehicle, right?