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Rachel Botsman

๐Ÿ‘ค Speaker
344 total appearances

Appearances Over Time

Podcast Appearances

Money Rehab with Nicole Lapin
Trust Issues at Work? Here's What to Say with Rachel Botsman

Yeah. And it's also something that I think needs to be reeled in, in that these boundaries between the personal and professional have got very blurry and mushy. And this really started to happen with the whole bring a whole self to work. And then the pandemic where those lines were really blurred.

Money Rehab with Nicole Lapin
Trust Issues at Work? Here's What to Say with Rachel Botsman

Yeah. And it's also something that I think needs to be reeled in, in that these boundaries between the personal and professional have got very blurry and mushy. And this really started to happen with the whole bring a whole self to work. And then the pandemic where those lines were really blurred.

Money Rehab with Nicole Lapin
Trust Issues at Work? Here's What to Say with Rachel Botsman

And the reason why I say this is that it's not actually a leader's responsibility to manage how you feel. And so what I see in a lot of teams is there's quite a lot of flooding. There's quite a lot of sharing of feelings and emotions that maybe should be kept out of the workplace and aren't necessarily your boss's responsibility to manage.

Money Rehab with Nicole Lapin
Trust Issues at Work? Here's What to Say with Rachel Botsman

And the reason why I say this is that it's not actually a leader's responsibility to manage how you feel. And so what I see in a lot of teams is there's quite a lot of flooding. There's quite a lot of sharing of feelings and emotions that maybe should be kept out of the workplace and aren't necessarily your boss's responsibility to manage.

Money Rehab with Nicole Lapin
Trust Issues at Work? Here's What to Say with Rachel Botsman

And the reason why I say this is that it's not actually a leader's responsibility to manage how you feel. And so what I see in a lot of teams is there's quite a lot of flooding. There's quite a lot of sharing of feelings and emotions that maybe should be kept out of the workplace and aren't necessarily your boss's responsibility to manage.

Money Rehab with Nicole Lapin
Trust Issues at Work? Here's What to Say with Rachel Botsman

So that is why I think this distinction between environment and conditions that people feel safe versus your own emotional security is really important to understand. Does that make sense?

Money Rehab with Nicole Lapin
Trust Issues at Work? Here's What to Say with Rachel Botsman

So that is why I think this distinction between environment and conditions that people feel safe versus your own emotional security is really important to understand. Does that make sense?

Money Rehab with Nicole Lapin
Trust Issues at Work? Here's What to Say with Rachel Botsman

So that is why I think this distinction between environment and conditions that people feel safe versus your own emotional security is really important to understand. Does that make sense?

Money Rehab with Nicole Lapin
Trust Issues at Work? Here's What to Say with Rachel Botsman

Yeah. Yeah. Yeah. And it's also how we make bad trust decisions. It's like when we rely on feelings and intuition and we don't have enough information to make a good decision. That's not a great place for decision making, particularly when it's a high risk or, you know, high investment.

Money Rehab with Nicole Lapin
Trust Issues at Work? Here's What to Say with Rachel Botsman

Yeah. Yeah. Yeah. And it's also how we make bad trust decisions. It's like when we rely on feelings and intuition and we don't have enough information to make a good decision. That's not a great place for decision making, particularly when it's a high risk or, you know, high investment.

Money Rehab with Nicole Lapin
Trust Issues at Work? Here's What to Say with Rachel Botsman

Yeah. Yeah. Yeah. And it's also how we make bad trust decisions. It's like when we rely on feelings and intuition and we don't have enough information to make a good decision. That's not a great place for decision making, particularly when it's a high risk or, you know, high investment.

Money Rehab with Nicole Lapin
Trust Issues at Work? Here's What to Say with Rachel Botsman

There are actually many. I keep thinking I'm done with trust, right? And then I discovered that it's like another thing. It really is this transparency thing. So... It is this idea that the more transparent you are with your team, the more transparent your culture, that trust will increase. And that is the opposite. It often has a backfire effect. The reason for that is actually to define trust.

Money Rehab with Nicole Lapin
Trust Issues at Work? Here's What to Say with Rachel Botsman

There are actually many. I keep thinking I'm done with trust, right? And then I discovered that it's like another thing. It really is this transparency thing. So... It is this idea that the more transparent you are with your team, the more transparent your culture, that trust will increase. And that is the opposite. It often has a backfire effect. The reason for that is actually to define trust.

Money Rehab with Nicole Lapin
Trust Issues at Work? Here's What to Say with Rachel Botsman

There are actually many. I keep thinking I'm done with trust, right? And then I discovered that it's like another thing. It really is this transparency thing. So... It is this idea that the more transparent you are with your team, the more transparent your culture, that trust will increase. And that is the opposite. It often has a backfire effect. The reason for that is actually to define trust.

Money Rehab with Nicole Lapin
Trust Issues at Work? Here's What to Say with Rachel Botsman

So the way I define trust is trust is a confident relationship with the unknown. So if you think about people that you deeply trust, personal and professional, you don't need to know what they're up to, right? Like you just let them get on with things. It's that visibility, that needing to know, like checking messages, needing to track someone, wondering what someone is up to.

Money Rehab with Nicole Lapin
Trust Issues at Work? Here's What to Say with Rachel Botsman

So the way I define trust is trust is a confident relationship with the unknown. So if you think about people that you deeply trust, personal and professional, you don't need to know what they're up to, right? Like you just let them get on with things. It's that visibility, that needing to know, like checking messages, needing to track someone, wondering what someone is up to.

Money Rehab with Nicole Lapin
Trust Issues at Work? Here's What to Say with Rachel Botsman

So the way I define trust is trust is a confident relationship with the unknown. So if you think about people that you deeply trust, personal and professional, you don't need to know what they're up to, right? Like you just let them get on with things. It's that visibility, that needing to know, like checking messages, needing to track someone, wondering what someone is up to.

Money Rehab with Nicole Lapin
Trust Issues at Work? Here's What to Say with Rachel Botsman

Like these are signs that you don't trust someone. Transparency is essentially trying to make everything visible in your culture. And often, I'm not saying transparency is a bad thing, but often what people want to understand, again, they want to understand the context in which you've made a decision. They're trying to understand the reason that you've made a decision.

Money Rehab with Nicole Lapin
Trust Issues at Work? Here's What to Say with Rachel Botsman

Like these are signs that you don't trust someone. Transparency is essentially trying to make everything visible in your culture. And often, I'm not saying transparency is a bad thing, but often what people want to understand, again, they want to understand the context in which you've made a decision. They're trying to understand the reason that you've made a decision.

Money Rehab with Nicole Lapin
Trust Issues at Work? Here's What to Say with Rachel Botsman

Like these are signs that you don't trust someone. Transparency is essentially trying to make everything visible in your culture. And often, I'm not saying transparency is a bad thing, but often what people want to understand, again, they want to understand the context in which you've made a decision. They're trying to understand the reason that you've made a decision.