Rachel Botsman

And that's really important for trust, but you don't need to make everything transparent. In fact... really, really trusting cultures, if I went to someone and said, oh, I really like to know what that person earns, or I really like to know the thinking behind your bonus structure, the ultimate sign of trust is they turn around and say, you know what, you actually can't know. And I go, I get that.

And that's really important for trust, but you don't need to make everything transparent. In fact... really, really trusting cultures, if I went to someone and said, oh, I really like to know what that person earns, or I really like to know the thinking behind your bonus structure, the ultimate sign of trust is they turn around and say, you know what, you actually can't know. And I go, I get that.

And that's really important for trust, but you don't need to make everything transparent. In fact... really, really trusting cultures, if I went to someone and said, oh, I really like to know what that person earns, or I really like to know the thinking behind your bonus structure, the ultimate sign of trust is they turn around and say, you know what, you actually can't know. And I go, I get that.

I trust you. I trust how you've made that decision. So This call for transparency is often people are desperate almost or hungry to understand how and why you're making decisions. And that's the piece that's often missing from communications in the culture.

I trust you. I trust how you've made that decision. So This call for transparency is often people are desperate almost or hungry to understand how and why you're making decisions. And that's the piece that's often missing from communications in the culture.

I trust you. I trust how you've made that decision. So This call for transparency is often people are desperate almost or hungry to understand how and why you're making decisions. And that's the piece that's often missing from communications in the culture.

Yeah. So this idea of blanket trust, right? Like, so we're going to create a high trust culture or you should trust me. It's how the media talks about trust. It's like the element trust barometer is about to come out and it will be in these like very generalized terms.

Yeah. So this idea of blanket trust, right? Like, so we're going to create a high trust culture or you should trust me. It's how the media talks about trust. It's like the element trust barometer is about to come out and it will be in these like very generalized terms.

Yeah. So this idea of blanket trust, right? Like, so we're going to create a high trust culture or you should trust me. It's how the media talks about trust. It's like the element trust barometer is about to come out and it will be in these like very generalized terms.

But really in your culture and even in yourself, you want to be thinking about what it is that you're asking people to trust you for or to do. And so for me and my work, I'm being trusted to share factual information and research. I'm being trusted to teach people. I'm being trusted to storytell, being trusted slightly to entertain people and give them an experience.

But really in your culture and even in yourself, you want to be thinking about what it is that you're asking people to trust you for or to do. And so for me and my work, I'm being trusted to share factual information and research. I'm being trusted to teach people. I'm being trusted to storytell, being trusted slightly to entertain people and give them an experience.

But really in your culture and even in yourself, you want to be thinking about what it is that you're asking people to trust you for or to do. And so for me and my work, I'm being trusted to share factual information and research. I'm being trusted to teach people. I'm being trusted to storytell, being trusted slightly to entertain people and give them an experience.

I'm not trusted to touch their bodies. I'm not a surgeon or a doctor. Let's qualify what I meant by that. I'm not a therapist. I'm not going to deal with their relationship issues. So even things that are closer to the context.

I'm not trusted to touch their bodies. I'm not a surgeon or a doctor. Let's qualify what I meant by that. I'm not a therapist. I'm not going to deal with their relationship issues. So even things that are closer to the context.

I'm not trusted to touch their bodies. I'm not a surgeon or a doctor. Let's qualify what I meant by that. I'm not a therapist. I'm not going to deal with their relationship issues. So even things that are closer to the context.

And this is really important to understand because what you see in businesses and teams that are really, really trusting and trustworthy is they are very clear about what they do and they are very clear about what they don't do. And they reject things that don't fit within that context that they should be trusted within. And this, I think, is something that you shouldn't be afraid to do.

And this is really important to understand because what you see in businesses and teams that are really, really trusting and trustworthy is they are very clear about what they do and they are very clear about what they don't do. And they reject things that don't fit within that context that they should be trusted within. And this, I think, is something that you shouldn't be afraid to do.

And this is really important to understand because what you see in businesses and teams that are really, really trusting and trustworthy is they are very clear about what they do and they are very clear about what they don't do. And they reject things that don't fit within that context that they should be trusted within. And this, I think, is something that you shouldn't be afraid to do.

You shouldn't be afraid to say no. Trust is often in those things we decide not to do or those things that we turn down. That's often where trust is earned, not the things that we continually do.

You shouldn't be afraid to say no. Trust is often in those things we decide not to do or those things that we turn down. That's often where trust is earned, not the things that we continually do.