Rachel Houlihan

The test is going to say A or B. But customers, they answered all these questions, even if they didn't quite know why they were being asked.

The test is going to say A or B. But customers, they answered all these questions, even if they didn't quite know why they were being asked.

And so Sam eventually puts the question to Harvey.

And so Sam eventually puts the question to Harvey.

Sika tells me she assumed the test was done to confirm that guess, but she doesn't really know. Sam also has assumptions.

Sika tells me she assumed the test was done to confirm that guess, but she doesn't really know. Sam also has assumptions.

Sam and Sika both see a lot of things that don't add up. But neither of them feel like they can push back. On one hand, they really need their jobs. Plus, neither know the first thing about DNA testing. Neither ever step foot in the actual lab. They work on the ground floor. The lab's in the basement. Their job is strictly to answer the phones.

Sam and Sika both see a lot of things that don't add up. But neither of them feel like they can push back. On one hand, they really need their jobs. Plus, neither know the first thing about DNA testing. Neither ever step foot in the actual lab. They work on the ground floor. The lab's in the basement. Their job is strictly to answer the phones.

But the calls they're answering, they start to raise red flags.

But the calls they're answering, they start to raise red flags.

Some of the calls are from people in child custody proceedings who've taken new court-ordered paternity tests. And those results don't match the ones they got from Acumetrix.

Some of the calls are from people in child custody proceedings who've taken new court-ordered paternity tests. And those results don't match the ones they got from Acumetrix.

And then what about when people would call with complaints?

And then what about when people would call with complaints?

Sam and Zika know something's not right. But what? Maybe the test just isn't very accurate. Maybe it's incompetence, poor records management, bad sample collection, or some combination of it all. Over the course of our investigation, Jorge and I try to get answers to these specific questions in a bunch of different ways. We reach out to Harvey's lawyer, who declines to comment.

Sam and Zika know something's not right. But what? Maybe the test just isn't very accurate. Maybe it's incompetence, poor records management, bad sample collection, or some combination of it all. Over the course of our investigation, Jorge and I try to get answers to these specific questions in a bunch of different ways. We reach out to Harvey's lawyer, who declines to comment.

We send emails to Harvey that go unanswered. But I keep thinking that if I talk to enough victims and hear enough of their stories, the penny will drop. And then it does. So where am I calling? 512, where is that? Austin, Texas. Austin, Texas. All right. Back in 2019, Melissa Benton had a baby on the way and was in a relationship with a partner who has what she calls trust issues.

We send emails to Harvey that go unanswered. But I keep thinking that if I talk to enough victims and hear enough of their stories, the penny will drop. And then it does. So where am I calling? 512, where is that? Austin, Texas. Austin, Texas. All right. Back in 2019, Melissa Benton had a baby on the way and was in a relationship with a partner who has what she calls trust issues.

So even though Melissa is 100% certain who the dad is, there simply is no other man, she starts looking for a company to do a prenatal paternity test. She comes across Prenatal Paternities Inc., not knowing it's a small lab up in Canada that also goes by the name Acumetrix. She picks it because it's the cheapest company she finds.

So even though Melissa is 100% certain who the dad is, there simply is no other man, she starts looking for a company to do a prenatal paternity test. She comes across Prenatal Paternities Inc., not knowing it's a small lab up in Canada that also goes by the name Acumetrix. She picks it because it's the cheapest company she finds.