Menu
Sign In Search Podcasts Charts People & Topics Add Podcast API Blog Pricing

Raj Agarwal

๐Ÿ‘ค Speaker
121 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1054 We Cut Our Customer Base In Half But Grew Revenue to $30m

So Localytics is a mobile engagement platform.

SaaS Interviews with CEOs, Startups, Founders
1054 We Cut Our Customer Base In Half But Grew Revenue to $30m

There's two sort of major parts to it.

SaaS Interviews with CEOs, Startups, Founders
1054 We Cut Our Customer Base In Half But Grew Revenue to $30m

There's the analytics part where we're helping mobile apps collect data on their users.

SaaS Interviews with CEOs, Startups, Founders
1054 We Cut Our Customer Base In Half But Grew Revenue to $30m

What are the behaviors?

SaaS Interviews with CEOs, Startups, Founders
1054 We Cut Our Customer Base In Half But Grew Revenue to $30m

What's working?

SaaS Interviews with CEOs, Startups, Founders
1054 We Cut Our Customer Base In Half But Grew Revenue to $30m

What's not?

SaaS Interviews with CEOs, Startups, Founders
1054 We Cut Our Customer Base In Half But Grew Revenue to $30m

And then we take that data and we use it to deliver personalized and targeted messaging across a variety of mobile channels, including push notifications in that messages, as well as email and content personalization.

SaaS Interviews with CEOs, Startups, Founders
1054 We Cut Our Customer Base In Half But Grew Revenue to $30m

So the way that we make money, it's a SaaS subscription business that's based on the volume of the app.

SaaS Interviews with CEOs, Startups, Founders
1054 We Cut Our Customer Base In Half But Grew Revenue to $30m

You mean the app downloads?

SaaS Interviews with CEOs, Startups, Founders
1054 We Cut Our Customer Base In Half But Grew Revenue to $30m

Well, specifically, we base it on the number of monthly active users that you have.

SaaS Interviews with CEOs, Startups, Founders
1054 We Cut Our Customer Base In Half But Grew Revenue to $30m

So basically, as an app grows, forget about downloads because we think that's a vanity metric.

SaaS Interviews with CEOs, Startups, Founders
1054 We Cut Our Customer Base In Half But Grew Revenue to $30m

It's not a very helpful metric.

SaaS Interviews with CEOs, Startups, Founders
1054 We Cut Our Customer Base In Half But Grew Revenue to $30m

But how often are you bringing users back to your app?

SaaS Interviews with CEOs, Startups, Founders
1054 We Cut Our Customer Base In Half But Grew Revenue to $30m

How big is your audience?

SaaS Interviews with CEOs, Startups, Founders
1054 We Cut Our Customer Base In Half But Grew Revenue to $30m

And based on how big your audience is, there's a subscription fee for different modules of the product, for example, the analytics, the push notification service, etc.,

SaaS Interviews with CEOs, Startups, Founders
1054 We Cut Our Customer Base In Half But Grew Revenue to $30m

The average tends to be in that $50,000 to $100,000 range.

SaaS Interviews with CEOs, Startups, Founders
1054 We Cut Our Customer Base In Half But Grew Revenue to $30m

That's annual ACV.

SaaS Interviews with CEOs, Startups, Founders
1054 We Cut Our Customer Base In Half But Grew Revenue to $30m

Got it.

SaaS Interviews with CEOs, Startups, Founders
1054 We Cut Our Customer Base In Half But Grew Revenue to $30m

So we've, you know, our biggest customers are well over a million dollars.

SaaS Interviews with CEOs, Startups, Founders
1054 We Cut Our Customer Base In Half But Grew Revenue to $30m

And that's increased a lot over the past five or six years as we started probably more SMB mid market and really moved up market over the past, particularly over the past three or four years.

โ† Previous Page 1 of 7 Next โ†’