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Ray Reich

๐Ÿ‘ค Speaker
103 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
How this 1 person team did $2m in Revenue Last Year

And he's like, I was in a meeting with our CMO last week.

SaaS Interviews with CEOs, Startups, Founders
How this 1 person team did $2m in Revenue Last Year

I want to do benchmarking.

SaaS Interviews with CEOs, Startups, Founders
How this 1 person team did $2m in Revenue Last Year

He scheduled a meeting in two weeks.

SaaS Interviews with CEOs, Startups, Founders
How this 1 person team did $2m in Revenue Last Year

We had a new customer for over $50,000.

SaaS Interviews with CEOs, Startups, Founders
How this 1 person team did $2m in Revenue Last Year

Correct.

SaaS Interviews with CEOs, Startups, Founders
How this 1 person team did $2m in Revenue Last Year

Well, more importantly, they syndicate the research to their customers and to their marketing database.

SaaS Interviews with CEOs, Startups, Founders
How this 1 person team did $2m in Revenue Last Year

And that's how we collected data, Nathan.

SaaS Interviews with CEOs, Startups, Founders
How this 1 person team did $2m in Revenue Last Year

So instead of me having to go out and build relationships with the participants for a benchmarking research program, my partners like Gainsight or SalesLoft or exactly do that on our behalf.

SaaS Interviews with CEOs, Startups, Founders
How this 1 person team did $2m in Revenue Last Year

And then we co-own the data.

SaaS Interviews with CEOs, Startups, Founders
How this 1 person team did $2m in Revenue Last Year

Every partner we've done this with gets a executive report, which is a tuple funnel demand generation engine.

SaaS Interviews with CEOs, Startups, Founders
How this 1 person team did $2m in Revenue Last Year

In fact, with Gainsight, they'll tell you that the state of customer success benchmarks is one of their top two demand generation pieces of content marketing assets.

SaaS Interviews with CEOs, Startups, Founders
How this 1 person team did $2m in Revenue Last Year

You help fund that.

SaaS Interviews with CEOs, Startups, Founders
How this 1 person team did $2m in Revenue Last Year

They fund it, I run the program for them.

SaaS Interviews with CEOs, Startups, Founders
How this 1 person team did $2m in Revenue Last Year

We did 90% of the work to write the research, the digital data capture survey,

SaaS Interviews with CEOs, Startups, Founders
How this 1 person team did $2m in Revenue Last Year

Calculate the benchmarks and publish that through an executive report and interactive benchmarking portal where you can go to gainsight.com, search for customer success benchmarks and everything you see there, we did for them.

SaaS Interviews with CEOs, Startups, Founders
How this 1 person team did $2m in Revenue Last Year

It is.

SaaS Interviews with CEOs, Startups, Founders
How this 1 person team did $2m in Revenue Last Year

It's a 100-day program end-to-end and we do 90% of the heavy lifting, but they give us access to their customers and their marketing database to collect the benchmarks.

SaaS Interviews with CEOs, Startups, Founders
How this 1 person team did $2m in Revenue Last Year

That is correct.

SaaS Interviews with CEOs, Startups, Founders
How this 1 person team did $2m in Revenue Last Year

An example is BITO, B-I-T-O dot A-I.

SaaS Interviews with CEOs, Startups, Founders
How this 1 person team did $2m in Revenue Last Year

They're one of the top three tools for software developers to use AI for coding, code checks, optimization, et cetera.