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Reed Hastings

👤 Person
551 total appearances

Appearances Over Time

Podcast Appearances

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

I mean, what he's getting at there is not a personal loyalty like political factions where you look after your boss or something like that, but you care about the organization.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

And I do believe he's right that that creates a very powerful force.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

And it only works if they see the leader, in that case, Jamie or was myself at Netflix, are clearly willing to sacrifice their self for the benefit of the company.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

And then when you get that and everybody's working towards the company's success, it's very powerful force.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

It's two, zero, some.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

I would say it's a little more of both.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

But what he's trying to get the point across is building the team is a distinct operation.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

But if you build the team from a bunch of high school football players, that's not going to win.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

You still can't compete.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

But again, he's saying it dramatically to make a point.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

It's like saying only the paranoids arrive.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

And when Andy Grove said that for two decades, that was like the phrase.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

But it's not literally true because the paranoid are delusional.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

And they see everything as a crazy threat and they can't differentiate what's an important threat and what's not and what's reality.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

But it was a provocative and memorable statement to try.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

to get people to be business leaders, to be more worried about what could happen to them.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

Sure, the money goes to the employee.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

It doesn't go to the manager.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

But managers are generally selected because they have good human skills and they like people.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

And so it's very hard for them to let people go.