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Reed Hastings

👤 Person
551 total appearances

Appearances Over Time

Podcast Appearances

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

And so if you are giving the terminated employee a big severance package, it makes it easier on everyone.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

And so that's one of the hidden benefits of it.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

The other is getting a release.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

So, you know, Netflix has let go of many people.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

And I mean, maybe there's a few employee lawsuits, but hardly any, again, because the severance package is bigger.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

And then we generally don't do performance improvement plans, which are sort of a way to document the employee's poor performance so that you can win a suit.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

Instead, why not just give them a check?

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

And there's so few people who get put on a PIP that then turn around.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

I think it's a false system of legal protections that doesn't work.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

And again, it's better to give them a generous severance package, have them sign a release, and help them on to their next challenge.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

Well, again, we didn't use pips, but I would say, are there people who got into a rough spot and got out of it?

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

Absolutely.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

And the more someone was a longer term employee, the more the rough spot was sort of

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

Yeah, I mean, that sounds like a long quote.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

I would say it.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

Let's tighten it up.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

Look, manufacturing provided most of the GDP growth from the beginning of industrial age, so 1800 through to, I don't know, 1990.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

200 years, manufacturing is providing the GDP growth.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

Manufacturing is about consistency, about driving out error, about incredible process attention, replication, perfection.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

It's not that there weren't ad agencies in the 1950s that were kind of kooky and crazy.