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Resa Lewiss MD

👤 Person
250 total appearances

Appearances Over Time

Podcast Appearances

Chief Change Officer
#320 Resa Lewiss MD: Micro Skills for Moments That Actually Matter – Part Two

We were introduced thanks to a mutual friend. So it's very simple. If you want to introduce or create and grow the network of someone in your network, say, I'm going to introduce you to my friend, Tom Smith. Dear Tom, please meet Vince. Please take the conversation from here. You or Tom can reply, thank you, Risa. I've placed you in BCC. Dear Vince, when's a good time that you and I can meet?

Chief Change Officer
#320 Resa Lewiss MD: Micro Skills for Moments That Actually Matter – Part Two

We were introduced thanks to a mutual friend. So it's very simple. If you want to introduce or create and grow the network of someone in your network, say, I'm going to introduce you to my friend, Tom Smith. Dear Tom, please meet Vince. Please take the conversation from here. You or Tom can reply, thank you, Risa. I've placed you in BCC. Dear Vince, when's a good time that you and I can meet?

Chief Change Officer
#320 Resa Lewiss MD: Micro Skills for Moments That Actually Matter – Part Two

It would be wonderful to have a conversation. So then everybody knows that I have seen that this loop was closed. I don't continue to get emails as you and Tom communicate. But also, it's not hidden from you that I have seen the message. Because that's a big thing. We talk about, say...

Chief Change Officer
#320 Resa Lewiss MD: Micro Skills for Moments That Actually Matter – Part Two

It would be wonderful to have a conversation. So then everybody knows that I have seen that this loop was closed. I don't continue to get emails as you and Tom communicate. But also, it's not hidden from you that I have seen the message. Because that's a big thing. We talk about, say...

Chief Change Officer
#320 Resa Lewiss MD: Micro Skills for Moments That Actually Matter – Part Two

Say I'm going to BCU, we actually think you should tell the person receiving the email, Dear Tom, I've spoken with Vince, parentheses, in BCC, and you and I are going to connect first, and then you can connect with her. In other words, he knows, everybody knows, there's no hiding because he can't see you when I've placed you in BCC.

Chief Change Officer
#320 Resa Lewiss MD: Micro Skills for Moments That Actually Matter – Part Two

Say I'm going to BCU, we actually think you should tell the person receiving the email, Dear Tom, I've spoken with Vince, parentheses, in BCC, and you and I are going to connect first, and then you can connect with her. In other words, he knows, everybody knows, there's no hiding because he can't see you when I've placed you in BCC.

Chief Change Officer
#320 Resa Lewiss MD: Micro Skills for Moments That Actually Matter – Part Two

I really like that you described it as being respectful. Someone else has said that a lot of the book is about how to be kind to yourself and others. But just to close the loop on what you just shared, I have worked in places where the supervisor wanted to be CC'd on everything and be part of that dialogue.

Chief Change Officer
#320 Resa Lewiss MD: Micro Skills for Moments That Actually Matter – Part Two

I really like that you described it as being respectful. Someone else has said that a lot of the book is about how to be kind to yourself and others. But just to close the loop on what you just shared, I have worked in places where the supervisor wanted to be CC'd on everything and be part of that dialogue.

Chief Change Officer
#320 Resa Lewiss MD: Micro Skills for Moments That Actually Matter – Part Two

And other times where in adding the supervisor, people felt like they were being publicly embarrassed and the person did not want to be CC'd on everything. And so I think that goes back to the polished communication. How you communicate if you're working on a team should be discussed with the team and how everybody wants to approach this as a team communication.

Chief Change Officer
#320 Resa Lewiss MD: Micro Skills for Moments That Actually Matter – Part Two

And other times where in adding the supervisor, people felt like they were being publicly embarrassed and the person did not want to be CC'd on everything. And so I think that goes back to the polished communication. How you communicate if you're working on a team should be discussed with the team and how everybody wants to approach this as a team communication.

Chief Change Officer
#320 Resa Lewiss MD: Micro Skills for Moments That Actually Matter – Part Two

So we have a specific chapter on micro skills for networking. And we, first of all, it's important, I think, to share that each micro skill about which we speak, we start with a story, like an actual vignette that my co-author and I have had the experience with in the workplace. And then that illustrates the micro skill we're teaching.

Chief Change Officer
#320 Resa Lewiss MD: Micro Skills for Moments That Actually Matter – Part Two

So we have a specific chapter on micro skills for networking. And we, first of all, it's important, I think, to share that each micro skill about which we speak, we start with a story, like an actual vignette that my co-author and I have had the experience with in the workplace. And then that illustrates the micro skill we're teaching.

Chief Change Officer
#320 Resa Lewiss MD: Micro Skills for Moments That Actually Matter – Part Two

We then say why the skill is important because we don't want people to just take our word for it. They have to, the reader has to think, okay, this is important. This could help me be better at work. Then we actually have what we think is a very important of a why this skill is hard. Because what's easy for someone to learn and incorporate into their work.

Chief Change Officer
#320 Resa Lewiss MD: Micro Skills for Moments That Actually Matter – Part Two

We then say why the skill is important because we don't want people to just take our word for it. They have to, the reader has to think, okay, this is important. This could help me be better at work. Then we actually have what we think is a very important of a why this skill is hard. Because what's easy for someone to learn and incorporate into their work.

Chief Change Officer
#320 Resa Lewiss MD: Micro Skills for Moments That Actually Matter – Part Two

Functioning is more difficult for someone else based on some of those other factors about culture, upbringing, personality, preferences, all these things. And then fourth, we have the critical actions where we literally break down the how-to. And circling back to how this book is different from other business self books, we literally tell the reader how-to.

Chief Change Officer
#320 Resa Lewiss MD: Micro Skills for Moments That Actually Matter – Part Two

Functioning is more difficult for someone else based on some of those other factors about culture, upbringing, personality, preferences, all these things. And then fourth, we have the critical actions where we literally break down the how-to. And circling back to how this book is different from other business self books, we literally tell the reader how-to.

Chief Change Officer
#320 Resa Lewiss MD: Micro Skills for Moments That Actually Matter – Part Two

Because I remember reading a finance book that said, go start, just make a budget. And that task was so overwhelming and so paralyzing that I never made a budget. And finally, I actually found a finance book that literally walked me step by step how to manage and organize my finances that felt very empowering.

Chief Change Officer
#320 Resa Lewiss MD: Micro Skills for Moments That Actually Matter – Part Two

Because I remember reading a finance book that said, go start, just make a budget. And that task was so overwhelming and so paralyzing that I never made a budget. And finally, I actually found a finance book that literally walked me step by step how to manage and organize my finances that felt very empowering.

Chief Change Officer
#320 Resa Lewiss MD: Micro Skills for Moments That Actually Matter – Part Two

So our goal is to break things down into small micro skills, small fundamental units, behaviors to help the reader gain the skill. So networking is huge and can be intimidating and people are like, I'm shy. So we actually just, first of all, talk about its importance in terms of developing your own expertise, but also in terms of creating healthy teams and in terms of growing health.

Chief Change Officer
#320 Resa Lewiss MD: Micro Skills for Moments That Actually Matter – Part Two

So our goal is to break things down into small micro skills, small fundamental units, behaviors to help the reader gain the skill. So networking is huge and can be intimidating and people are like, I'm shy. So we actually just, first of all, talk about its importance in terms of developing your own expertise, but also in terms of creating healthy teams and in terms of growing health.