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Richard White

πŸ‘€ Speaker
269 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
He Lost $50/User to Build a $30M ARR AI Empire (Fathom)

We basically went 0 to 1, 1 to 10, and 10 to 30 in the first three years of monetization.

SaaS Interviews with CEOs, Startups, Founders
He Lost $50/User to Build a $30M ARR AI Empire (Fathom)

Yeah, probably never more than a million in the bank.

SaaS Interviews with CEOs, Startups, Founders
He Lost $50/User to Build a $30M ARR AI Empire (Fathom)

Yeah, 1.5 to 2, 1 to 2 million constantly.

SaaS Interviews with CEOs, Startups, Founders
He Lost $50/User to Build a $30M ARR AI Empire (Fathom)

That gave us the confidence to say, we can give this away for free and actually lose a lot of money.

SaaS Interviews with CEOs, Startups, Founders
He Lost $50/User to Build a $30M ARR AI Empire (Fathom)

We were losing like $50 a user per month in the first couple years of Fathom.

SaaS Interviews with CEOs, Startups, Founders
He Lost $50/User to Build a $30M ARR AI Empire (Fathom)

I'd hired three of my best salespeople from UserVoice.

SaaS Interviews with CEOs, Startups, Founders
He Lost $50/User to Build a $30M ARR AI Empire (Fathom)

And I said, I've got nothing for you to sell today.

SaaS Interviews with CEOs, Startups, Founders
He Lost $50/User to Build a $30M ARR AI Empire (Fathom)

But one day I will.

SaaS Interviews with CEOs, Startups, Founders
He Lost $50/User to Build a $30M ARR AI Empire (Fathom)

So we're actually going to have first-class direct integrations with Claude and ChatGPT, an MCP server for anything else you might use.

SaaS Interviews with CEOs, Startups, Founders
He Lost $50/User to Build a $30M ARR AI Empire (Fathom)

And we're also looking at adding kind of like support for people running kind of local bots as well, local agents.

SaaS Interviews with CEOs, Startups, Founders
He Lost $50/User to Build a $30M ARR AI Empire (Fathom)

I'm a big fan of kind of like attacking metrics in order of risk.

SaaS Interviews with CEOs, Startups, Founders
He Lost $50/User to Build a $30M ARR AI Empire (Fathom)

So I think a lot of people like they launch and they're trying to monetize and get acquisition and prove retention.

SaaS Interviews with CEOs, Startups, Founders
He Lost $50/User to Build a $30M ARR AI Empire (Fathom)

And I'm a big fan of like, okay, let's take those five kind of metrics and take them one at a time.

SaaS Interviews with CEOs, Startups, Founders
He Lost $50/User to Build a $30M ARR AI Empire (Fathom)

Sure.

SaaS Interviews with CEOs, Startups, Founders
He Lost $50/User to Build a $30M ARR AI Empire (Fathom)

Yeah.

SaaS Interviews with CEOs, Startups, Founders
He Lost $50/User to Build a $30M ARR AI Empire (Fathom)

So Fathom is a free AI meeting assistant.

SaaS Interviews with CEOs, Startups, Founders
He Lost $50/User to Build a $30M ARR AI Empire (Fathom)

We take notes on your Zoom, Google Meet, Microsoft Teams calls.

SaaS Interviews with CEOs, Startups, Founders
He Lost $50/User to Build a $30M ARR AI Empire (Fathom)

As you mentioned, we've been around a couple of years.

SaaS Interviews with CEOs, Startups, Founders
He Lost $50/User to Build a $30M ARR AI Empire (Fathom)

I think we are not the loudest person in our space, but we really pride ourselves on two things.

SaaS Interviews with CEOs, Startups, Founders
He Lost $50/User to Build a $30M ARR AI Empire (Fathom)

One is the quality of the output.

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