Rick Jordan
๐ค SpeakerAppearances Over Time
Podcast Appearances
Right now, it's still super basic.
So to your point, it's like when anybody talks AI, because we use AI voice response.
So if customers call in, they'll get...
An AI agent, you know if the lines are too busy or after hours or whatever and I'll get an AI agent It's not super advanced yet.
Yeah Intentionally, yeah intentionally not super advanced because we're not gonna have these things making decisions at this point Yeah, it will be that way, you know within certain parameters probably within about a year Yeah, and I'm hoping to lead the industry in that because I think it's important, you know But at the same time when you look at this, you know like with China
I've always said this, anything with cybersecurity and now anything with AI, any problems with it are always going to date back to a human issue.
Because I don't know if many know the roots of this, right?
Because China was limiting births and families to one kid.
And then it was it was over five years ago where they were putting out like, oh, no.
You know, now that Alibaba and Ali Express are out there and there's so much greater access to all these Amazon influencers to bring in their own products, you know, an order from China.
They're like, we don't have enough factory workers anymore.
We need to bump this allowance up to three.
And that's where the issue came from.
But then people aren't taking the bait because this was the Chinese Communist Party, the CCP that originally put these issues into place.
And I say issues because it's like, why would you limit the population?
You know, I understand that, but they're putting restrictions on human life.
I'm trying to put myself in their shoes, too.