Rob Faro
👤 SpeakerAppearances Over Time
Podcast Appearances
So we rarely look into the accounts unless there's an issue.
And one of our clients also looked in and we realized the clients they had were like, wow, is it okay if we share that?
They're like, yeah, that's fine.
But it was amazing.
Can't share publicly.
I can share it around the office.
Oh, we've got, oh gosh, between about 8,000 and 10,000 total on the system right now.
Okay, that's great.
It ebb and flows.
So there's businesses and then there's customers.
Businesses can represent several customers.
Planners are sometimes...
have multiple planners work organization.
So we've got all kinds of different levels of customers.
So our churn is, is incredibly low.
Uh, we manage it by creating a very sticky product.
Obviously that's the ultimate goal.
How low?
For a little over 4% right now.
Annually.