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Rob Heiser

๐Ÿ‘ค Speaker
300 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1463 He's Wealthfront, Robinhood, Betterment Worst Nightmare helping Banks retain deposits

So, you know, that's a lot of our acquisition costs other than time.

SaaS Interviews with CEOs, Startups, Founders
1463 He's Wealthfront, Robinhood, Betterment Worst Nightmare helping Banks retain deposits

And so the people time is very important.

SaaS Interviews with CEOs, Startups, Founders
1463 He's Wealthfront, Robinhood, Betterment Worst Nightmare helping Banks retain deposits

Building out that business case for them is very important.

SaaS Interviews with CEOs, Startups, Founders
1463 He's Wealthfront, Robinhood, Betterment Worst Nightmare helping Banks retain deposits

So it's probably, you know, three or four months in terms of the return on our direct time.

SaaS Interviews with CEOs, Startups, Founders
1463 He's Wealthfront, Robinhood, Betterment Worst Nightmare helping Banks retain deposits

And then outside of that, it's probably another three months just on legal expenses.

SaaS Interviews with CEOs, Startups, Founders
1463 He's Wealthfront, Robinhood, Betterment Worst Nightmare helping Banks retain deposits

Yeah.

SaaS Interviews with CEOs, Startups, Founders
1463 He's Wealthfront, Robinhood, Betterment Worst Nightmare helping Banks retain deposits

You know, the funny thing is, is the only time that we've typically lost a client in our space is from acquisition.

SaaS Interviews with CEOs, Startups, Founders
1463 He's Wealthfront, Robinhood, Betterment Worst Nightmare helping Banks retain deposits

So obviously it's a, it's a lot of M&A is happening in banking and financial services.

SaaS Interviews with CEOs, Startups, Founders
1463 He's Wealthfront, Robinhood, Betterment Worst Nightmare helping Banks retain deposits

And that's typically, you know, you either win or lose on the M&A transaction for us.

SaaS Interviews with CEOs, Startups, Founders
1463 He's Wealthfront, Robinhood, Betterment Worst Nightmare helping Banks retain deposits

And so outside of M&A transactions, we really haven't lost a client.

SaaS Interviews with CEOs, Startups, Founders
1463 He's Wealthfront, Robinhood, Betterment Worst Nightmare helping Banks retain deposits

And so that's,

SaaS Interviews with CEOs, Startups, Founders
1463 He's Wealthfront, Robinhood, Betterment Worst Nightmare helping Banks retain deposits

Um, that's what we really have to get ahead of that.

SaaS Interviews with CEOs, Startups, Founders
1463 He's Wealthfront, Robinhood, Betterment Worst Nightmare helping Banks retain deposits

And depending on who's acquiring the bank, uh, or if it's a merger, who's going to be the, you know, who's going to be, who's going to win in the end in terms of, uh, the leadership of the institution.

SaaS Interviews with CEOs, Startups, Founders
1463 He's Wealthfront, Robinhood, Betterment Worst Nightmare helping Banks retain deposits

Uh, we have typically revenue growth for us is pretty, pretty steady from a, from a per customer basis.

SaaS Interviews with CEOs, Startups, Founders
1463 He's Wealthfront, Robinhood, Betterment Worst Nightmare helping Banks retain deposits

Um, uh, because they're always acquiring, they're always building their bank, right?

SaaS Interviews with CEOs, Startups, Founders
1463 He's Wealthfront, Robinhood, Betterment Worst Nightmare helping Banks retain deposits

So you always have two to 3% growth in terms of what they're doing as an institution, um, building accounts, winning new accounts.

SaaS Interviews with CEOs, Startups, Founders
1463 He's Wealthfront, Robinhood, Betterment Worst Nightmare helping Banks retain deposits

We help them in terms of strategy.

SaaS Interviews with CEOs, Startups, Founders
1463 He's Wealthfront, Robinhood, Betterment Worst Nightmare helping Banks retain deposits

Um, so we have not seen a whole lot of, uh, churn in terms of, of, of that perspective from a revenue perspective.

SaaS Interviews with CEOs, Startups, Founders
1463 He's Wealthfront, Robinhood, Betterment Worst Nightmare helping Banks retain deposits

It's, it's been mostly growth.

SaaS Interviews with CEOs, Startups, Founders
1463 He's Wealthfront, Robinhood, Betterment Worst Nightmare helping Banks retain deposits

No, typically.