Rob Luna

How do we just get rid of people and get more profits?

It's about how do we get rid of these mediocre people and create a better solution and service for your customers?

So what they're getting is actually better and faster and a better experience.

And at the same time, you have higher profits.

That's a win-win.

And so it's not just like, let me put this money in my pocket.

No, it's like, how do I reinvest that into technology and solutions to make it a better outcome so that I can compete at the highest level?

And that comes at the cost of these average people.

So, I mean, that's the truth, Sean.

It's just going back to, like, you just got to figure it out.

And I'm just somebody, Sean, you know my background.

I grew up super poor.

Like, my...

Food stamp type of poor, horrible.

I had every excuse in the book to be a loser and fail and not win.

My brother and I, same situation.

He's in prison.

I'm where I'm at today.

It's mindset.

It's realizing that nothing's fucking going to be handed to you.