Robert Glazer

And I think actually having that policy made it safer to come work at our business.

So you could opt into it or we could have a discussion about opting into it.

And they would get two to three months to keep doing their current job and go look for a new job.

It made us able to have more buy-in and do stuff

And we do it with totally open discussions so that leaving wasn't this taboo thing.

It was called an open transition program.

And look, we're in a client service business like you were.

So you could opt into it or we could have a discussion about opting into it.

And the number one thing that pisses off clients in a client service business is their account manager leaving suddenly.

And they would get two to three months to keep doing their current job and go look for a new job.

And sometimes you don't recover, right?

And we do it with totally open discussions so that leaving wasn't this taboo thing.

So we were like, look, we would much rather have

holla here half time while we start sliding in Ben and getting Ben on the account and recruiting Ben and having her here in some form and keep that consistency for the client, even if she's looking for a new job and we do that.

And look, we're in a client service business like you were.

And the number one thing that pisses off clients in a client service business is their account manager leaving suddenly.

And sometimes you don't recover, right?

So we were like, look, we would much rather have

And so we just felt like it was better for our clients and it was better for the team.

holla here halftime while we start sliding in Ben and getting Ben on the account and recruiting Ben and having her here in some form and keep that consistency for the client, even if she's looking for a new job and we do that.