Rory Sutherland

To introverts, an open plan office is probably very tiring.

To introverts, an open plan office is probably very tiring.

To introverts, an open plan office is probably very tiring.

Yeah. Yeah. I mean, you know, we... We have some weird sort of mysterious lavatories on the ground floor, which I notice the occupancy rate is surprisingly high, given that they're not signposted.

Yeah. Yeah. I mean, you know, we... We have some weird sort of mysterious lavatories on the ground floor, which I notice the occupancy rate is surprisingly high, given that they're not signposted.

Yeah. Yeah. I mean, you know, we... We have some weird sort of mysterious lavatories on the ground floor, which I notice the occupancy rate is surprisingly high, given that they're not signposted.

And I strongly suspect people are using them as a kind of escape pod.

And I strongly suspect people are using them as a kind of escape pod.

And I strongly suspect people are using them as a kind of escape pod.

Yeah. Yeah. And I... The other thing I think is interesting is if you really want to bond people, one interesting thing is to reduce the amount of money you spend on rent. But I think you have to correspondingly ring fence a bit of that saving and spend it on what you might call staff jollies.

Yeah. Yeah. And I... The other thing I think is interesting is if you really want to bond people, one interesting thing is to reduce the amount of money you spend on rent. But I think you have to correspondingly ring fence a bit of that saving and spend it on what you might call staff jollies.

Yeah. Yeah. And I... The other thing I think is interesting is if you really want to bond people, one interesting thing is to reduce the amount of money you spend on rent. But I think you have to correspondingly ring fence a bit of that saving and spend it on what you might call staff jollies.

Now, I don't mean total self-indulgence, but I mean away days where maybe we should take some office space by the sea somewhere like Margate, Folkestone, Brighton. Okay. Just because actually, if you want to bond people, I don't think an office is a particularly good place for bonding. I think if you take people on a trip together, you find people bond very, very tightly.

Now, I don't mean total self-indulgence, but I mean away days where maybe we should take some office space by the sea somewhere like Margate, Folkestone, Brighton. Okay. Just because actually, if you want to bond people, I don't think an office is a particularly good place for bonding. I think if you take people on a trip together, you find people bond very, very tightly.

Now, I don't mean total self-indulgence, but I mean away days where maybe we should take some office space by the sea somewhere like Margate, Folkestone, Brighton. Okay. Just because actually, if you want to bond people, I don't think an office is a particularly good place for bonding. I think if you take people on a trip together, you find people bond very, very tightly.

I mean, famously, you'll love this story from advertising. The Coke Hilltop ad, I'd like to teach the world to sing. It was conceived at, I think, Dublin Airport because there was a massive flight delay. And effectively, there's a quote from Bob Dylan in Brownsville Girl where he said, isn't it funny how people who've suffered together have more in common than those who are most content?

I mean, famously, you'll love this story from advertising. The Coke Hilltop ad, I'd like to teach the world to sing. It was conceived at, I think, Dublin Airport because there was a massive flight delay. And effectively, there's a quote from Bob Dylan in Brownsville Girl where he said, isn't it funny how people who've suffered together have more in common than those who are most content?

I mean, famously, you'll love this story from advertising. The Coke Hilltop ad, I'd like to teach the world to sing. It was conceived at, I think, Dublin Airport because there was a massive flight delay. And effectively, there's a quote from Bob Dylan in Brownsville Girl where he said, isn't it funny how people who've suffered together have more in common than those who are most content?

And these people had basically all been together, you know, and they were stuck at Dublin Airport overnight. And he noticed that effectively people were all going to the Coke machine. And because of the shared adversity, they were all bonding in ways that they never would have done had the flight been on time.

And these people had basically all been together, you know, and they were stuck at Dublin Airport overnight. And he noticed that effectively people were all going to the Coke machine. And because of the shared adversity, they were all bonding in ways that they never would have done had the flight been on time.