Ryan Hanley

Because a lot of times I've found, and I'm very interested in your take with all the teams that you've led, is that

When you do, the negativity spreads, right?

It's contagious, but so is positivity.

So oftentimes someone who presents themselves as negative on a day-to-day basis, when you can show them that you accept them or accept whatever their issue is, or you're willing to address their issue and you keep that positive environment, you can flip people down.

People would rather be positive.

I think most people would rather operate from a place of positivity.

They just don't know how to.

And you can.

It is not a lost cause if you find yourself in one of these negative environments where if, as you said, you live that value structure that you say you want and you actually present it, people will come along for that ride.

Have you found that to be true?

yeah i i completely agree and when you see that light bulb come on for someone oh there's nothing more rewarding because all of a sudden you can take you can take you know

I don't love these terms A, B, C player type of thing that you hear.

I understand why we use them because, you know, but I don't love that because I think oftentimes we categorize people as if they're static, right?

He's a C player.

She's a A player.

And it's more like in this moment, in this season of their life and or our business, this is where they fall, but it doesn't mean they're static, right?

And what we ultimately want to do

is look at our Bs and our Cs in the current moment and say, how can I help them elevate to their best level?

Because I also think, and I'm really interested in your take on this, because again, I don't love this terminology.

I understand why we use it, but I don't love it.