Ryan Holmes

They use us to connect with their customers on social.

So they use us for social marketing, social customer support, social selling.

And, you know, we help small, medium businesses all the way through to big enterprises.

You mentioned over 800 of Fortune 1000 use us.

We recently won the Forrester Wave that talks about, you know, enterprise use of social.

And so it's really just helping brands to better connect with their customers through kind of engagement on social, through customer support, through listening to what's going on, ROI measurement, social advertising, everything to do with social.

We help manage and make it easier for brands.

Well, it's a real spectrum because we have a freemium model even.

So we give it away for free and we let people play with it.

They get in, they use it, they grow with it.

And then they can also start day one with a paid model if they have a large team they want to get on board, credit card and go.

We don't bother them with a sales force if they don't want to talk to a sales agent.

They don't have to.

They can get in self-served.

And then as they grow, and this is the real beauty of the model, is that when their needs get bigger and bigger, when they want customer support, when they want a dedicated account manager, when they want other features that enterprise businesses demand, we have that there for them.

And so we really work with our customers through their whole journey.

And as they mature, as they bring in bigger teams, we're absolutely able to help that.

We have teams of tens of thousands using our product on a daily basis.

uh, to, to help connect with their customers.

And so, uh, the model matures.