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Ryan Holmes

๐Ÿ‘ค Speaker
266 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
865 SaaS: Hootsuite On It's 16m Paying Customers, $100m+ ARR and Social Media Marketing

It's amazing because people are always bringing you problems and opportunities to solve.

SaaS Interviews with CEOs, Startups, Founders
865 SaaS: Hootsuite On It's 16m Paying Customers, $100m+ ARR and Social Media Marketing

And one of the problems that we had, our customers were asking us more and more to help them build audience and help market through social media.

SaaS Interviews with CEOs, Startups, Founders
865 SaaS: Hootsuite On It's 16m Paying Customers, $100m+ ARR and Social Media Marketing

And so we started scaling up a little bit of a team to do this.

SaaS Interviews with CEOs, Startups, Founders
865 SaaS: Hootsuite On It's 16m Paying Customers, $100m+ ARR and Social Media Marketing

We were helping our customers do this.

SaaS Interviews with CEOs, Startups, Founders
865 SaaS: Hootsuite On It's 16m Paying Customers, $100m+ ARR and Social Media Marketing

And what we realized really quickly in 2008 was that there weren't any good tools to help manage social media as a team and manage multiple team members and multiple brands.

SaaS Interviews with CEOs, Startups, Founders
865 SaaS: Hootsuite On It's 16m Paying Customers, $100m+ ARR and Social Media Marketing

And so, you know, we scratched our head a little bit.

SaaS Interviews with CEOs, Startups, Founders
865 SaaS: Hootsuite On It's 16m Paying Customers, $100m+ ARR and Social Media Marketing

And because we had this culture of building products, we decided to build this product out to scratch our own itch.

SaaS Interviews with CEOs, Startups, Founders
865 SaaS: Hootsuite On It's 16m Paying Customers, $100m+ ARR and Social Media Marketing

And we put out a prototype, really rapid MVP, got it out in probably two months and had immediate traction on it.

SaaS Interviews with CEOs, Startups, Founders
865 SaaS: Hootsuite On It's 16m Paying Customers, $100m+ ARR and Social Media Marketing

We saw the numbers, 10 people, 40 people, 100 people, 200 people, 400 people, just growing so quickly through word of mouth, product virality, K-factor.

SaaS Interviews with CEOs, Startups, Founders
865 SaaS: Hootsuite On It's 16m Paying Customers, $100m+ ARR and Social Media Marketing

And it was just in the fact that people needed

SaaS Interviews with CEOs, Startups, Founders
865 SaaS: Hootsuite On It's 16m Paying Customers, $100m+ ARR and Social Media Marketing

needed a tool to manage social in a better way.

SaaS Interviews with CEOs, Startups, Founders
865 SaaS: Hootsuite On It's 16m Paying Customers, $100m+ ARR and Social Media Marketing

And we were easy to manage multiple accounts and multiple team members.

SaaS Interviews with CEOs, Startups, Founders
865 SaaS: Hootsuite On It's 16m Paying Customers, $100m+ ARR and Social Media Marketing

I know exactly what it was.

SaaS Interviews with CEOs, Startups, Founders
865 SaaS: Hootsuite On It's 16m Paying Customers, $100m+ ARR and Social Media Marketing

It was, it was a big donut.

SaaS Interviews with CEOs, Startups, Founders
865 SaaS: Hootsuite On It's 16m Paying Customers, $100m+ ARR and Social Media Marketing

It was a bagel.

SaaS Interviews with CEOs, Startups, Founders
865 SaaS: Hootsuite On It's 16m Paying Customers, $100m+ ARR and Social Media Marketing

Yeah.

SaaS Interviews with CEOs, Startups, Founders
865 SaaS: Hootsuite On It's 16m Paying Customers, $100m+ ARR and Social Media Marketing

We, we, we didn't charge for over a year.

SaaS Interviews with CEOs, Startups, Founders
865 SaaS: Hootsuite On It's 16m Paying Customers, $100m+ ARR and Social Media Marketing

So from 2008 fall to, you know, a year into it, we did not charge.

SaaS Interviews with CEOs, Startups, Founders
865 SaaS: Hootsuite On It's 16m Paying Customers, $100m+ ARR and Social Media Marketing

We, we were a freemium model, but we, we had a, you know, our, my initial goal with it was to build, um, I don't know if you remember 37 signals had a product called base camp.

SaaS Interviews with CEOs, Startups, Founders
865 SaaS: Hootsuite On It's 16m Paying Customers, $100m+ ARR and Social Media Marketing

It was a project management product.