Ryan Smith

economically driven customer base that you could in academics.

But we have every single major university in the world on Qualtrics.

And the value came when their students graduated and went to Expedia or went to, you know, Heineken and bought 60 and 70 and $80,000 license.

No one predicted that.

We had this hope, but what we knew is if we provided a good experience and a great piece of software that they could actually do their jobs and help them work better, then it would all take care of themselves.

And you've got to play the long game.

Where it gets hard is when someone's got a timer on your back saying, okay, you have 90 days to go, or you have two years to go get me a payback on the software.

Every bet we've ever made at Qualtrics has taken longer than we thought.

Probably Clayton Christensen's How Will You Measure Your Life.

Too many to count.

I'm so impressed with how many great CEOs we have out there.

Yeah, I think what Satya's doing at Microsoft is probably as transformative than anything.

Shantanu over at Adobe, I think that's been a phenomenal story and kind of the way that they've scaled and they've executed on the enterprise side.

But what's what's crazy about what's happening in tech is you're watching for the first time ever the biggest companies execute better than the smaller companies in a lot of different ways with Amazon and everything else where we haven't seen this kind of juice since 2008.

probably the Microsoft heyday where you have Facebook, Google, Apple, Amazon executing at a level that typically that's when you would become slower and you wouldn't get things done, Salesforce is included in that.

It's really inspiring to watch how people are making the elephant dance all the time at scale, right?

And that's something we haven't seen for a while.

Um, look, I love Slack.

I love, um, I love Evernote actually surprisingly.

Like it's, it's great.