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Sabrina Parsons

๐Ÿ‘ค Speaker
204 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1661 How Palo Alto Software Broke $14m in ARR Serving SMB's

So as we look at the lifetime value, certain cohorts are more likely to get different add-on services that bring up their lifetime value, not necessarily their ARPU, but their lifetime value.

SaaS Interviews with CEOs, Startups, Founders
1661 How Palo Alto Software Broke $14m in ARR Serving SMB's

Oh, gosh.

SaaS Interviews with CEOs, Startups, Founders
1661 How Palo Alto Software Broke $14m in ARR Serving SMB's

Again, you're going into different cohorts because our planners, because of just live plan, just live plan, twenty dollar a month customers.

SaaS Interviews with CEOs, Startups, Founders
1661 How Palo Alto Software Broke $14m in ARR Serving SMB's

Well, to keep us focused.

SaaS Interviews with CEOs, Startups, Founders
1661 How Palo Alto Software Broke $14m in ARR Serving SMB's

It is not your CAC that you're going to see in the hub spots.

SaaS Interviews with CEOs, Startups, Founders
1661 How Palo Alto Software Broke $14m in ARR Serving SMB's

It is a sub $100 CAC.

SaaS Interviews with CEOs, Startups, Founders
1661 How Palo Alto Software Broke $14m in ARR Serving SMB's

Okay.

SaaS Interviews with CEOs, Startups, Founders
1661 How Palo Alto Software Broke $14m in ARR Serving SMB's

It's yeah.

SaaS Interviews with CEOs, Startups, Founders
1661 How Palo Alto Software Broke $14m in ARR Serving SMB's

So, and it's a great CAC and part of it is our strength in our online content funnel and the amount of time and energy we've put into bplans.com.

SaaS Interviews with CEOs, Startups, Founders
1661 How Palo Alto Software Broke $14m in ARR Serving SMB's

And the number, you know, we don't pay to drive traffic to that website.

SaaS Interviews with CEOs, Startups, Founders
1661 How Palo Alto Software Broke $14m in ARR Serving SMB's

It's all organic.

SaaS Interviews with CEOs, Startups, Founders
1661 How Palo Alto Software Broke $14m in ARR Serving SMB's

Yeah.

SaaS Interviews with CEOs, Startups, Founders
1661 How Palo Alto Software Broke $14m in ARR Serving SMB's

So we're approaching 80 people.

SaaS Interviews with CEOs, Startups, Founders
1661 How Palo Alto Software Broke $14m in ARR Serving SMB's

So for the most part, we're in Eugene, Oregon, not in Palo Alto.

SaaS Interviews with CEOs, Startups, Founders
1661 How Palo Alto Software Broke $14m in ARR Serving SMB's

We started in Palo Alto.

SaaS Interviews with CEOs, Startups, Founders
1661 How Palo Alto Software Broke $14m in ARR Serving SMB's

You know, we have, we know people at the city because every year they try to buy the domain name from us.

SaaS Interviews with CEOs, Startups, Founders
1661 How Palo Alto Software Broke $14m in ARR Serving SMB's

Um, so Eugene, Oregon is our headquarters.

SaaS Interviews with CEOs, Startups, Founders
1661 How Palo Alto Software Broke $14m in ARR Serving SMB's

We have a few people actually, uh, in Portland.

SaaS Interviews with CEOs, Startups, Founders
1661 How Palo Alto Software Broke $14m in ARR Serving SMB's

We have a few people in band.

SaaS Interviews with CEOs, Startups, Founders
1661 How Palo Alto Software Broke $14m in ARR Serving SMB's

We actually have a couple of designers in Europe because they're just fantastic UX UI designers and those are hard to come by.