Sally French

rocky to say the least I feel like I didn't know what was happening they would announce something and I'm trying to do all this math to figure out is that even a good thing what they announced you're really trying to parse through all of this marketing language and figure out what's going on and it is so complicated that I feel like you actually have to tell me how much your rent is how much you plan to spend on this card before I can tell you if it's good for you or not

this is just indicative of what's going on over there it sounds like the card has not been fully fleshed out yet in terms of all of these rewards and that's really scary when you might possibly commit to spending a lot of money on the annual fees for this card and even all the spending you're doing on these cards it's a lot of work to move all those subscriptions i hate doing that so yes this is a lot to consider when you're thinking about getting a new card

Oh, yeah.

They are not happy.

And also, it doesn't help that people from Bilt are trying to respond.

And I get this, too, where you're trying to respond to comments and it's just making it worse sometimes.

Just admitting that you don't know what's coming next for some of these credits or the Bilt cash, that's been really hard to watch.

So people have to know if they're going to consider these built cards that they have to be okay with a lot of uncertainty going forward in the next couple of weeks for sure.

One of the things to watch as we move forward is more specifics on the built cash usage.

I would also look to see if they add caps to any of the rewards rates.

Like we said, some of the rewards rates can be quite high.

And so we're going to see whether or not they're going to try and put limits on some of these benefits.

I am very curious about the merchant-specific caps on the built cash, like the Lyft example we were talking about earlier.

I think that is something to watch as we move forward with these cards.

Built 2.0.

The customers have to do what's best for them.

So Bilt can make all these changes.

And if it's still not beneficial to you, then it is totally okay to opt out, to not focus on earning these Bilt points if you don't want to and you don't need to.

If you are happy with your credit card mix right now, that's something to keep in mind.

And I'm going to use every single day until January 30th to figure out what I should do.