Sally French

United told us they would get us a new airplane, though actually at that point in time, it was pretty late. They had offered us a chance to either rebook or at that point get a refund.

United told us they would get us a new airplane, though actually at that point in time, it was pretty late. They had offered us a chance to either rebook or at that point get a refund.

And just to be clear, this was really just an hour delay at this point. And one hour is not under federal rules considered a significant delay.

And just to be clear, this was really just an hour delay at this point. And one hour is not under federal rules considered a significant delay.

And just to be clear, this was really just an hour delay at this point. And one hour is not under federal rules considered a significant delay.

No, that is not officially a delay.

No, that is not officially a delay.

No, that is not officially a delay.

And that is even if you have a non-refundable ticket. That's also no matter the reason for the cancellation, which even includes something like severe weather.

And that is even if you have a non-refundable ticket. That's also no matter the reason for the cancellation, which even includes something like severe weather.

And that is even if you have a non-refundable ticket. That's also no matter the reason for the cancellation, which even includes something like severe weather.

Yes, but that's not always the right move first before you get that cash refund. see what the airlines rebooking options look like. So in my case, I thought about calling my cousin who actually lives in Denver. I thought about seeing if I could crash with them at the last minute since it was getting late.

Yes, but that's not always the right move first before you get that cash refund. see what the airlines rebooking options look like. So in my case, I thought about calling my cousin who actually lives in Denver. I thought about seeing if I could crash with them at the last minute since it was getting late.

Yes, but that's not always the right move first before you get that cash refund. see what the airlines rebooking options look like. So in my case, I thought about calling my cousin who actually lives in Denver. I thought about seeing if I could crash with them at the last minute since it was getting late.

But of course, right when I get on the phone, I'm talking to my cousin, telling them what's up. I see a new plane roll up to the gate. So in my head, I was like, you know what? I just wanna get home. I love public transit, but I'll just take an Uber or Lyft home. I've already spent enough time with my family this week. So since the plane was physically here, I was like, great, we have another one.

But of course, right when I get on the phone, I'm talking to my cousin, telling them what's up. I see a new plane roll up to the gate. So in my head, I was like, you know what? I just wanna get home. I love public transit, but I'll just take an Uber or Lyft home. I've already spent enough time with my family this week. So since the plane was physically here, I was like, great, we have another one.

But of course, right when I get on the phone, I'm talking to my cousin, telling them what's up. I see a new plane roll up to the gate. So in my head, I was like, you know what? I just wanna get home. I love public transit, but I'll just take an Uber or Lyft home. I've already spent enough time with my family this week. So since the plane was physically here, I was like, great, we have another one.

I will get on it. And at this point, what time is it in Denver? I want to say it was like 11 p.m. at this point. But with the time changes back in SF, I was like, it's not that bad. I can at least get, you know, my 2 a.m. Uber slash Lyft. So we all boarded that new plane. Here's where the chaos ensues times two. We're sitting there for a while and then you will not believe this.

I will get on it. And at this point, what time is it in Denver? I want to say it was like 11 p.m. at this point. But with the time changes back in SF, I was like, it's not that bad. I can at least get, you know, my 2 a.m. Uber slash Lyft. So we all boarded that new plane. Here's where the chaos ensues times two. We're sitting there for a while and then you will not believe this.

I will get on it. And at this point, what time is it in Denver? I want to say it was like 11 p.m. at this point. But with the time changes back in SF, I was like, it's not that bad. I can at least get, you know, my 2 a.m. Uber slash Lyft. So we all boarded that new plane. Here's where the chaos ensues times two. We're sitting there for a while and then you will not believe this.