Sam Liang

speaker

424 appearances 2 recordings 2 series first heard Dec 2025 last heard 28 Jun

Sam Liang’s voice in public audio — every appearance, attributed to the second.

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Recordings per month over the last 12 months — 2 in all, peaking in Jun 2026 with 1.

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The Neuron: AI Explained · Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge · 16 Dec 2025 podcast

So instantly the new hire get all the contacts.

You can use AI chat to query all those costs as well.

So they found that really useful.

We mentioned that in the press release, the customer actually did an ROI evaluation.

They said actually for every 20 seats they buy, an order can generate the value of one full-time employee.

So that's the result they shared with us.

So we use that formula to estimate.

We also heard that from other customers too.

Then we use that general ROI formula to estimate how much value our customers are getting out of Otter.

So that's why we use that $1 billion value.

I think it's still relatively conservative.

Yeah, especially, you know, then later when the agent can do more and more, you know, using agentic workflows, you can generate even more value, right?

It gets some of your action items done for you.

Right.

A lot of the things that we already discussed really excite me a lot.

How do we make this meeting-centric knowledge base a reality?

How do we get it adopted in enterprise, which I think will change corporate culture and make enterprise way more efficient?

And then in the future, the genetic workflows, the avatars, I think that's really exciting too.

It will still take several years, at least several years to make it work well.

But it's just a matter of time.

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