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Sara Nadal

๐Ÿ‘ค Speaker
172 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

We're ready to have this conversation.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

We are three co-founders and one client account manager.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

We've done a lot.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

It sounds like you have two with Fiverr, Upwork, et cetera.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

So we have contractors filling in here and there as well.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

We've learned a lot by trying people.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

Oftentimes, we'll get a design through there.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

Then we'll know who to go to to make it better here.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

It's been a great way to grow.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

My favorite?

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

Well, the most recent I read is sort of a business book.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

It's called Quiet, The Power of Introverts by Susan Cain.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

All the three of us, we consider ourselves entrepreneurs.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

almost introverts, and so we've worked very hard to figure out how to work together and also kind of run our company.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

I like to follow people in my space.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

The person who I most kind of am interested in is actually a manager, Scooter Braun.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

I think he's really fascinating.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

I mean, if you go back to 2012, he did Gangnam Style, he did Call Me Baby, and he made Justin Bieber a star in a very short period of time.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

And he just had, oh, he is just a scrappy guy.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

He has done a lot.