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Sarah Nassauer

๐Ÿ‘ค Speaker
144 total appearances

Appearances Over Time

Podcast Appearances

The Journal.
Walmart's Former CEO on the Company's Turnaround

And it also had a reputation as a seller of cheap stuff.

The Journal.
Walmart's Former CEO on the Company's Turnaround

And so he had to like get the basics of the business heading in a better direction.

The Journal.
Walmart's Former CEO on the Company's Turnaround

For him and executives at the time, the idea was we have to make our stores, like the thing that we have and we make most of our money and profit on, U.S.

The Journal.
Walmart's Former CEO on the Company's Turnaround

stores, super centers, we have to make them better.

The Journal.
Walmart's Former CEO on the Company's Turnaround

So our workers have to be happier.

The Journal.
Walmart's Former CEO on the Company's Turnaround

They have to stick around a little longer.

The Journal.
Walmart's Former CEO on the Company's Turnaround

We have to actually invest in the stores.

The Journal.
Walmart's Former CEO on the Company's Turnaround

And if we can get the store operating better, then we can do this online stuff.

The Journal.
Walmart's Former CEO on the Company's Turnaround

So he and the company's board decided to invest in worker pay.

The Journal.
Walmart's Former CEO on the Company's Turnaround

And there was an announcement just before I started on the beat about, you know, they were going to go up to a minimum of $9 an hour, right, back in 2015.

The Journal.
Walmart's Former CEO on the Company's Turnaround

And eventually they would get up to $14, which is where they are today.

The Journal.
Walmart's Former CEO on the Company's Turnaround

I remember back in 2016, Warren Buffett started to sell his Walmart stock, and I think got out of Walmart by 2018, around there, and got a lot of attention at the time, right?

The Journal.
Walmart's Former CEO on the Company's Turnaround

And at the time, you know, Walmart sales were a little less even, and you were just at the beginning of all of these strategy changes.

The Journal.
Walmart's Former CEO on the Company's Turnaround

Have you talked to him since recently?

The Journal.
Walmart's Former CEO on the Company's Turnaround

Have you gloated to him a little bit?

The Journal.
Walmart's Former CEO on the Company's Turnaround

That was 2016, the Jet.com acquisition.

The Journal.
Walmart's Former CEO on the Company's Turnaround

It was $3.3 billion that they spent, and they put the founder of that company, Mark Lurie, at the head of their US e-commerce operations and brought in a bunch of folks who were Jet employees as executives to run their e-commerce operations.

The Journal.
Walmart's Former CEO on the Company's Turnaround

While Jet itself did not survive in any way, and I think there's a lot of debate about whether or not it made sense to make that acquisition, it's clear that it changed the culture internally.

The Journal.
Walmart's Former CEO on the Company's Turnaround

It made it clear that this was a priority.

The Journal.
Walmart's Former CEO on the Company's Turnaround

And you did start to see their e-commerce sales grow pretty quickly.