Menu
Sign In Search Podcasts Charts People & Topics Add Podcast API Blog Pricing

Sarah Nassauer

๐Ÿ‘ค Speaker
131 total appearances

Appearances Over Time

Podcast Appearances

The Journal.
Walmart's Former CEO on the Company's Turnaround

Have you talked to him since recently?

The Journal.
Walmart's Former CEO on the Company's Turnaround

Have you gloated to him a little bit?

The Journal.
Walmart's Former CEO on the Company's Turnaround

That was 2016, the Jet.com acquisition.

The Journal.
Walmart's Former CEO on the Company's Turnaround

It was $3.3 billion that they spent, and they put the founder of that company, Mark Lurie, at the head of their US e-commerce operations and brought in a bunch of folks who were Jet employees as executives to run their e-commerce operations.

The Journal.
Walmart's Former CEO on the Company's Turnaround

While Jet itself did not survive in any way, and I think there's a lot of debate about whether or not it made sense to make that acquisition, it's clear that it changed the culture internally.

The Journal.
Walmart's Former CEO on the Company's Turnaround

It made it clear that this was a priority.

The Journal.
Walmart's Former CEO on the Company's Turnaround

And you did start to see their e-commerce sales grow pretty quickly.

The Journal.
Walmart's Former CEO on the Company's Turnaround

And that also sort of like changed the narrative, right, around like, well, maybe Walmart can grow online.

The Journal.
Walmart's Former CEO on the Company's Turnaround

Maybe they are going to actually try to figure this thing out.

The Journal.
Walmart's Former CEO on the Company's Turnaround

So that was another important inflection point.

The Journal.
Walmart's Former CEO on the Company's Turnaround

It's the country's largest grocer.

The Journal.
Walmart's Former CEO on the Company's Turnaround

One of the key ways that Walmart grew so fast over the last 10 years is by figuring out how to sell groceries online.

The Journal.
Walmart's Former CEO on the Company's Turnaround

Like you can order online and you can pick them up in the parking lot or have them delivered to your home.

The Journal.
Walmart's Former CEO on the Company's Turnaround

And you pay the Walmart store price for those groceries.

The Journal.
Walmart's Former CEO on the Company's Turnaround

And that has been a massive success.

The Journal.
Walmart's Former CEO on the Company's Turnaround

You know, in some ways, it's a very, very different place.

The Journal.
Walmart's Former CEO on the Company's Turnaround

The company has grown online.

The Journal.
Walmart's Former CEO on the Company's Turnaround

It's still much smaller than Amazon online, right?

The Journal.
Walmart's Former CEO on the Company's Turnaround

But it's grown, and it's grown strongly from a massive base.

The Journal.
Walmart's Former CEO on the Company's Turnaround

It's gotten more high-income shoppers to shop there more often, which is a big transition it's never really pulled off in the past.