Sarah Nassauer
๐ค SpeakerAppearances Over Time
Podcast Appearances
And that also sort of like changed the narrative, right, around like, well, maybe Walmart can grow online.
Maybe they are going to actually try to figure this thing out.
So that was another important inflection point.
It's the country's largest grocer.
One of the key ways that Walmart grew so fast over the last 10 years is by figuring out how to sell groceries online.
Like you can order online and you can pick them up in the parking lot or have them delivered to your home.
And you pay the Walmart store price for those groceries.
And that has been a massive success.
You know, in some ways, it's a very, very different place.
The company has grown online.
It's still much smaller than Amazon online, right?
But it's grown, and it's grown strongly from a massive base.
It's gotten more high-income shoppers to shop there more often, which is a big transition it's never really pulled off in the past.
If you look at reputational data and the firms that track that stuff, their reputation is a little bit better, right?
It's not like everyone thinks Walmart is a great employer or everyone thinks they pay enough.
They get a lot of flack for having a large percentage, a number of workers that are in government subsidies like SNAP, right?
They're also the country's largest employer, so they're gonna have a lot of employees in general.
but they have moved the needle.
a lot more than they had before, right, on how people feel about them.
They do say that their turnover, like their worker turnover, is down from where it was 10 years ago.