Menu
Sign In Search Podcasts Libraries Charts People & Topics Add Podcast API Blog Pricing

Sarah Nassauer

๐Ÿ‘ค Speaker
144 total appearances

Appearances Over Time

Podcast Appearances

The Journal.
Walmart's Former CEO on the Company's Turnaround

And that also sort of like changed the narrative, right, around like, well, maybe Walmart can grow online.

The Journal.
Walmart's Former CEO on the Company's Turnaround

Maybe they are going to actually try to figure this thing out.

The Journal.
Walmart's Former CEO on the Company's Turnaround

So that was another important inflection point.

The Journal.
Walmart's Former CEO on the Company's Turnaround

It's the country's largest grocer.

The Journal.
Walmart's Former CEO on the Company's Turnaround

One of the key ways that Walmart grew so fast over the last 10 years is by figuring out how to sell groceries online.

The Journal.
Walmart's Former CEO on the Company's Turnaround

Like you can order online and you can pick them up in the parking lot or have them delivered to your home.

The Journal.
Walmart's Former CEO on the Company's Turnaround

And you pay the Walmart store price for those groceries.

The Journal.
Walmart's Former CEO on the Company's Turnaround

And that has been a massive success.

The Journal.
Walmart's Former CEO on the Company's Turnaround

You know, in some ways, it's a very, very different place.

The Journal.
Walmart's Former CEO on the Company's Turnaround

The company has grown online.

The Journal.
Walmart's Former CEO on the Company's Turnaround

It's still much smaller than Amazon online, right?

The Journal.
Walmart's Former CEO on the Company's Turnaround

But it's grown, and it's grown strongly from a massive base.

The Journal.
Walmart's Former CEO on the Company's Turnaround

It's gotten more high-income shoppers to shop there more often, which is a big transition it's never really pulled off in the past.

The Journal.
Walmart's Former CEO on the Company's Turnaround

If you look at reputational data and the firms that track that stuff, their reputation is a little bit better, right?

The Journal.
Walmart's Former CEO on the Company's Turnaround

It's not like everyone thinks Walmart is a great employer or everyone thinks they pay enough.

The Journal.
Walmart's Former CEO on the Company's Turnaround

They get a lot of flack for having a large percentage, a number of workers that are in government subsidies like SNAP, right?

The Journal.
Walmart's Former CEO on the Company's Turnaround

They're also the country's largest employer, so they're gonna have a lot of employees in general.

The Journal.
Walmart's Former CEO on the Company's Turnaround

but they have moved the needle.

The Journal.
Walmart's Former CEO on the Company's Turnaround

a lot more than they had before, right, on how people feel about them.

The Journal.
Walmart's Former CEO on the Company's Turnaround

They do say that their turnover, like their worker turnover, is down from where it was 10 years ago.