Sarah Schnitker

Hi, Shankar.

Thanks for having me back.

Yes, we love Disneyland.

And like many do feel it's one of the happiest places you can be in the world.

But we got there.

and quickly noticed lots of people were not happy.

Children in particular were often crying and whining.

You saw other couples maybe getting frustrated with each other and with the wait.

And really, it struck me that Disneyland and other amusement parks are just an exercise in patience.

You're waiting a ton of time in line for a very short experience, maybe that only lasts a couple minutes.

Yes, that's a great question.

And I think expectations are critical.

When you find that your wait is longer than you had anticipated, or even the fact that you have to wait at all or have sore feet toward the end of the day as you're walking around the amusement park, this can start to violate your expectations.

And you start to feel this impatient emotion that things should be different.

And I find this objectionable.

because it's different than what I hoped.

And so we see that in those circumstances, that's when impatience starts to become a struggle and when we really need to practice our patience.

Yes, I think Lindsay really picks up such an interesting tension for many of us.

I think part of this has to do with the expectations that we have that when we go to work, we expect it will feel like work and could be difficult.

And that, especially if you're working with children, that we have expectations that they won't be able to do everything quickly.