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Scott Brandley

๐Ÿ‘ค Speaker
111 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1138 Goldman almost sold us for $12m, thankfully it failed

And that way we collect reviews from everyone equally, which we feel gives a better score.

SaaS Interviews with CEOs, Startups, Founders
1138 Goldman almost sold us for $12m, thankfully it failed

So we charge the businesses a monthly fee.

SaaS Interviews with CEOs, Startups, Founders
1138 Goldman almost sold us for $12m, thankfully it failed

It depends on the size of the business, but I would say between 100 and 150 a month.

SaaS Interviews with CEOs, Startups, Founders
1138 Goldman almost sold us for $12m, thankfully it failed

Okay.

SaaS Interviews with CEOs, Startups, Founders
1138 Goldman almost sold us for $12m, thankfully it failed

100, 150.

SaaS Interviews with CEOs, Startups, Founders
1138 Goldman almost sold us for $12m, thankfully it failed

Yes.

SaaS Interviews with CEOs, Startups, Founders
1138 Goldman almost sold us for $12m, thankfully it failed

So they pay for our review collection service and then our syndication service.

SaaS Interviews with CEOs, Startups, Founders
1138 Goldman almost sold us for $12m, thankfully it failed

We actually have partnerships with Google, Yahoo, and Bing.

SaaS Interviews with CEOs, Startups, Founders
1138 Goldman almost sold us for $12m, thankfully it failed

and some other companies where we syndicate their reviews to those sites.

SaaS Interviews with CEOs, Startups, Founders
1138 Goldman almost sold us for $12m, thankfully it failed

So if you go to Google and you see five-star listings next to a pay-per-click ad, we're one of about 10 companies that have the ability to do that.

SaaS Interviews with CEOs, Startups, Founders
1138 Goldman almost sold us for $12m, thankfully it failed

Yeah, so that's the difference, right?

SaaS Interviews with CEOs, Startups, Founders
1138 Goldman almost sold us for $12m, thankfully it failed

That's mostly the passive review companies because passive reviews are skewed negatively, right?

SaaS Interviews with CEOs, Startups, Founders
1138 Goldman almost sold us for $12m, thankfully it failed

So like if you, for example, like Newegg, right?

SaaS Interviews with CEOs, Startups, Founders
1138 Goldman almost sold us for $12m, thankfully it failed

Everyone's heard of Newegg.

SaaS Interviews with CEOs, Startups, Founders
1138 Goldman almost sold us for $12m, thankfully it failed

Yeah, so if you go to like Trustpilot and people are just leaving passive reviews that are pissed off, their score is like 1.2.

SaaS Interviews with CEOs, Startups, Founders
1138 Goldman almost sold us for $12m, thankfully it failed

But if you go to reseller ratings who Newegg hires to actively collect reviews for them, their score is like 4.9.

SaaS Interviews with CEOs, Startups, Founders
1138 Goldman almost sold us for $12m, thankfully it failed

Exactly.

SaaS Interviews with CEOs, Startups, Founders
1138 Goldman almost sold us for $12m, thankfully it failed

We give everyone an equal chance to write a review, good or bad, and we don't incentivize those reviews, which ends up giving customers the most accurate representation of the company.

SaaS Interviews with CEOs, Startups, Founders
1138 Goldman almost sold us for $12m, thankfully it failed

Um, we've passed 7,000 customers.

SaaS Interviews with CEOs, Startups, Founders
1138 Goldman almost sold us for $12m, thankfully it failed

Yes.