Scott Brandley
๐ค SpeakerAppearances Over Time
Podcast Appearances
And that way we collect reviews from everyone equally, which we feel gives a better score.
So we charge the businesses a monthly fee.
It depends on the size of the business, but I would say between 100 and 150 a month.
Okay.
100, 150.
Yes.
So they pay for our review collection service and then our syndication service.
We actually have partnerships with Google, Yahoo, and Bing.
and some other companies where we syndicate their reviews to those sites.
So if you go to Google and you see five-star listings next to a pay-per-click ad, we're one of about 10 companies that have the ability to do that.
Yeah, so that's the difference, right?
That's mostly the passive review companies because passive reviews are skewed negatively, right?
So like if you, for example, like Newegg, right?
Everyone's heard of Newegg.
Yeah, so if you go to like Trustpilot and people are just leaving passive reviews that are pissed off, their score is like 1.2.
But if you go to reseller ratings who Newegg hires to actively collect reviews for them, their score is like 4.9.
Exactly.
We give everyone an equal chance to write a review, good or bad, and we don't incentivize those reviews, which ends up giving customers the most accurate representation of the company.
Um, we've passed 7,000 customers.
Yes.